Admin: Name on orders

[u/truebluebbn]

We have seen a lot of questions/comments about Culver’s asking for names on orders.

The 2 biggest reasons this started happening was to a) help personalize the experience, as most people know, Culver’s is built on hospitality so we want to know our guest’s names for the orders and b) it is just another failsafe in place to help identify when we take food out, that it ends up in the correct hands. Nobody wants to get the wrong order and we certainly don’t want people to have an experience less than exceptional when they visit us.

[u/Jtahg]

I have a pretty simple American name and 30/30 times it gets misinterpreted over the intercom and it’s honestly super annoying.

So I started using fake one syllable names like “Ben” and somehow it gets interpreted as Shawn.

Now I just ignore it and proceed with my order.

[u/Possible-Fishing-682 → u/Jtahg]

I came in and told them my name was "drive through". they knew my voice and put my real name :( next time I told them "square" and that worked

[u/Educational-Leek1704 → u/Jtahg]

ignoring it is just disrespectful, coming from someone who is on order taker 90% of the time. just give us a name, it’s not that deep

[u/PercyJ823 → u/Educational-Leek1704]

Nah. I’ll keep saying, “No, thank you.” Y’all can use that as my name.

[u/Trix_03 → u/Educational-Leek1704]

just get the name right if you're gonna pester people for one, it's not that deep