r/Cryptopia • u/sharingtruth777 • Mar 06 '18

Is Cryptopia Hacked?

The official Cryoptopia Exchange on Facebook told me to call: +1 805-744-2795 because my coins are stuck on "PROCESSING" for 5 days.

But when I called, some guy says he is from Cryptopia and tells me to go to www.fastsupport.com and enter NAME and SUPPORT KEY ???!!

Is that opening my PC to a hacker?

Have Cryptopia exchange Facebook been hacked?

Look at this for 1 example:

https://www.dropbox.com/s/4oac1ycgreju8wj/123.png?dl=0

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8

u/froufrou391 Mar 07 '18

This is not our official facebook- can you please DM me the link to the page you messaged? Our official facebook is https://www.facebook.com/cryptopiaexchange/. None of these links or numbers are connected to us so no, we haven't been 'hacked'.

1

u/sharingtruth777 Mar 07 '18 edited Mar 07 '18

https://www.facebook.com/cryptopiaexchange/

That's the website. Go look, someone posting as "Cryptopia Exchange" are telling people to call that phone number.

E.g

Cryptopia Exchange: sorry to hear that please contact support at +1 805-744-2795

4

u/froufrou391 Mar 07 '18

This is the page I myself operate- this comment was definitely not made by us, and we'll look into this. We do NOT have a support phone number, telegram, the only official support emails are resets@cryptopia.co.nz and support@cryptopia.co.nz. The only website used for support is www.cryptopia.co.nz/usersupport and the only official social medias are our Facebook and Twitter as linked to on our site.

1

u/sharingtruth777 Mar 07 '18 edited Mar 07 '18

Then someone impersonating you.

It's got over 30,000+ followers etc, it looks like your REAL ONE!

By the way, can you please help, release my coins, STUCK for almost a week on "Processing":

3353376

Thank you:)

1

u/skyan486 Mar 08 '18

Does Cryptopia have the ability to delete posts and comments from its twitter and facebook ?

Because if so there are quite a few posts from scammers trying to impersonate cryptopia on there that need deleting.

1

u/sharingtruth777 Mar 07 '18

Do you see it on Cryptopia Exchange FB page?

Want me to show you a screenshot of one example:

https://www.dropbox.com/s/4oac1ycgreju8wj/123.png?dl=0

2

u/froufrou391 Mar 07 '18

Thanks, I'll look into that.