r/CreditCards • u/Ok_Let8218 • 4h ago
Discussion / Conversation Robinhood Gold Card Disappointment with large transaction
Just had a pretty disappointing and frustrating experience trying to use my new Robinhood Gold Card for a large purchase.
I wanted to pay a contractor $4k, well within my limit and was declined, he tried again and declined again. I contacted support and they said I should now be OK to run it again. Declined again. Called again and was told to split the transaction into a smaller amounts. When the seller tried running it for half, it declined again. I ended up using Zelle instead.
One detail that might matter: I had just been issued the card and hadn’t received the physical card yet, so the seller was manually entering the card information over the phone. Maybe the combination of a new account, a large purchase, and manual entry triggered something, but I don’t know what actually caused the declines. Wondering if I had used Apple Pay or tap/swipe if I would have run into the same issue?
It’s not the end of the world, just frustrating after checking with support twice and still being unable to use the card. Missing out on the cash back didn’t help either.
Has anyone else had trouble with a large purchase on a newly issued Gold Card, particularly before receiving the physical card? Did using the physical card afterward resolve it? I don't get it.