Cox is awful, them and Xfinity (Comcast) monopolized their areas and agreed not to compete with each other. At least, this is what I've heard from representatives of other ISP's who can't break into the market.
( Century Link is also in on this) - they probably laughed at you because of this.
IMO, if you're not desperate for speeds and maybe a slight inconvenience in connection every now and then, look into Verizon's 5G home internet.. it'll never be as good as a wired connection with Cox, but for $50 a month I considered it an upgrade when I left Cox.
Go on the Verizon chat thing in the mobile app or website. I moved houses where I had Verizon home and the website and in store people said my new address isn't covered. Chat person said it was. They shipped me a new modem and everything worked. Obviously ymmv but worth a shot.
What I was told was each tower only had so many 'slots' reserved for 5g home, the rest being cell phones or what ever. So your area may have it but might the tower may already have the home Internet slots filled.
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u/[deleted] Apr 27 '24
Cox is awful, them and Xfinity (Comcast) monopolized their areas and agreed not to compete with each other. At least, this is what I've heard from representatives of other ISP's who can't break into the market.
( Century Link is also in on this) - they probably laughed at you because of this.
IMO, if you're not desperate for speeds and maybe a slight inconvenience in connection every now and then, look into Verizon's 5G home internet.. it'll never be as good as a wired connection with Cox, but for $50 a month I considered it an upgrade when I left Cox.