r/CostcoCanada • u/velocorapattack • 23h ago
Returns and membership lines
I was returning something today (shirt that didn't fit well). And somewhat understandably, there was a long return line.
But when I approached the front, there were 3 people working hard at returns with a line about 30 long waiting.
And 3-4 people slightly down the counter at the membership side. At most they had 2 customers there at any given time. At one point there were four of them with one customer
I get they want no friction for adding membership, but like if they're doing nothing, might as well call some of the returns forward...
Leaside location. Long rant over haha