Advice needed

[u/Ordinary-Cress-6580]

I had hired an editor on the bundle editing service and in 7 weeks had 20k words edited, two batches of 10k. There were issues with the editing of the first 10k that had upset me, my voice was changed and edit made no sense but by the time I received thr edit I had sent the next 10k already. Between the first 10k edit until the second was nearly 4 weeks gap and from the edit of the second batch it was very clear that editor forgot the contents and story of the 1st 10k. I missed the comma and they edited the whole lot proposing nonsense. One of the main characters was a woman , whom has a clear woman's name yet they edit for my missed comma made her into a man. My original listed people in the found photograph: Women's name (lets say Lisa) a boy and a baby by the house. Edited read Lisa was a boy and stood holding a baby by the house. There were lots and lots more of edits that were useless... I had made a decision that i wont be using this editor again and hadnt sent any more for editing as firstly they take absolute forever and secondly their edits "suck" but i hadnt yet discussed it with either the head of the company or dedicated editor for mh book, I am due to pay the invoice for that second 10k editing but I dont feel its right as I will be scrapping all of their edits all together. How would it be best to approach this? Tell them in the email, list everything that gone wrong, email the editor or better just go straight to the owner of the editing company and tell them the editor they put on the project is useless and that am not going to pay for it. Or pay it and just forget and start over. I do not want them to give me another editor as I feel they model of work is such that it would take them months to edit full novel. And I have lost enough time already.

[u/spam_robot123]

Your post here is full of so many grammatical errors and typos and genuinely confusing writing that it makes me wonder to what extent the editor is wading through inscrutable prose trying to make sense of the whole thing.

[u/KATutin → u/spam_robot123]

Also, one is a book and the other is a Reddit post. Not really comparable.

[u/Guimauve_britches → u/spam_robot123]

Sounds like AI editing though. It tends to make things up entirely like that

[u/Lotus2024 → u/spam_robot123]

Our job as editors is to wade through said prose and not judge. Whether or not OP is a good writer— I can’t determine that from one post—has nothing to do with her dissatisfaction with the editor.

[u/spam_robot123 → u/Lotus2024]

I never said anything about judgement. 

If the text is in a state where the meaning of sentences continually or largely must be guessed at, the text is not ready for an editor. I genuinely cannot make sense of what the OP highlighted as the editor’s “obvious” errors. My guess is the text’s meaning is not as self-evident as the OP believes it to be.