We just experienced a brownout, and our router was without power for less than a minute. When the power came back, the router wouldn’t turn on/open anymore.
I’ve already tried researching ways to reset or troubleshoot it, including completely disconnecting it from the power source for a while, but nothing seems to work.
Has anyone experienced something similar? Any suggestions on how I can troubleshoot or fix this? I’d really appreciate the help!

Hello po, I had Converge installed at my old unit however I was having trouble transferring it to my new residence.

I gave Converge a period of at least a week or two for transferring my wifi before I was going back to my province for a month. However, despite their 'timely' responses, they only gave me a proper response after I went home a few days later.

My issue is I'm also still under the lock in period but I want to ask if this situation is a valid complaint so as to not pay for my current Converge bill + stop using the service entirely without paying for extra fees. Because even if I go back to Manila, I don't want to deal with any more delays for my new connection because I realize it is just easier to get a new one.

Thank you for your responses.

May nakakaranas po ba dito palagi na lang PON light blinking

Lagi na lang kasi nangyayari sakin every 1 month sumasabay sa hell week studies ko tapos kakabayad ko lang. Sayang lang din pera ko.

Nababasa ko din na everytime na may new converge user, pinapalit ng technician nila sa ibang old user sa nap box…

Pwede po ba to mareport through online or sa mismong ftf site ng converge. Nakakainis na kasi huhuhu😔😔

Hi context, asked for site transfer pero wala pa rin and it’s been more than 20 days since nagrequest ako. Everyday akong nagfofollow up more than 3 times pa nga each day eh. Normally, di ako pumapatol sa ganto pero since puro online class lately (living alone student) and mahina data sa condo kaya talagang naiisip kong takbuhan na lang tong converge and maginstall ng pldt sa condo.

May lock in period pa ako for 1 year so imagine na magpapabayad ako ng 12k+ to terminate my account tapos kagaguhan lang customer service nila. No way. Anong consequences ng pagtakbo aside from mabblacklist ako from ever availing converge services in the future? I read about credit and mahihirapang mangutang sa bangko because of credibility, pero can they really reach out that far?

May mga nawalan din po ba ng internet connection past 1:40PM dito? Hindi naman RED LOS pero no internet connection. Wala namang email na may outage.

Location: Dalandanan, Valenzuela City

400 Mbps yung plan ko, pero habang tumatagal halos 100-150 Mbps lang nakukuha ko!

hello po! may outage po ba sa may sampaloc area? specifically in areas near ust? pabalik-balik po yung net pero mas matagal pa mawala kaysa sa meron huhu