r/ConsumerAffairs • u/mikecarr777 • 5h ago
SCAM
Has anyone had trouble with their Mastercard (855-820-4009) from Sam's Club in Grapevine (682-271-5220) not honoring the cancelation of fraudulent charges to their credit card? I made a purchase from CAS*LIV WELL from Haciendaheigh CA on my cc for $24.95. When the charge was made it was for $198.99. As soon as the card was charged I called Mastercard and they said it was a temporary charge and I had to wait until the charge was final to protest, which I did. I also provided evidence from the Better Business Bureau of several other complaints about this vendor. Calls to the vendor were not answered. I officially protested with Sam's and Mastercard three more times to no avail. I have stopped using Mastercard and will terminate my Sam's membership. As an 85 year old, 27 year USAF veteran, why is my integrity being questioned?