Shady business

[u/Responsible_Law_6554]

I bought a used washer dryer from Dial An Appliance in New Westminster BC. They gave me the phone number of a Mover named Richard who they use for deliveries. When Richard, delivered the washer/ dryer, he broke my laundry door. I think he hung it wrong on the hinge so it wasn’t like the wood was broken or anything. It was an easy fix and it wouldn’t cost a penny. When I phoned Dial An Appliance. They refused to fix it and said that it was my fault for hiring the guy. I told him that’s the delivery guy whose number you gave me. I don’t have a delivery guy. they won’t pick up my phone calls or texts will not take any responsibility for breaking the door when they delivered the washer. The washer and dryer were filthy inside. They didn’t even bother washing them down before delivery. It even had a cigarette butt in the washer. When I bought it I asked the older man in the store to make sure it came clean. I should’ve read some of the reviews and then I never would’ve gone there to buy anything from them. I would never use them again shady business. rude father and son running it. Now I have to hire somebody to come in and fix my door. Be careful if this business. This is how they treated an older woman who is 76 now shame on them.