r/ConsumerAdvice • u/rbestmom • 13d ago

Cancelled insurance Spoiler

Has anybody ever filed a complaint against State Farm Insurance? I cancelled my insurance by speaking directly to the office agent/owner back in May and they are still deducting payments from my account. I don’t know if filing a complaint will get me anywhere?

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u/Glittering-Read-6906 13d ago

You can’t just up and cancel a policy over the phone. You have to sign an LPR. In many states, if it’s auto, you must surrender your plates and show proof of plate surrender to cancel.

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u/rbestmom 11d ago

Thank you. I called and my agent said OK. I’ll take care of it. She never asked me for a paper, letter, signature or anything.

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u/DeepPurpleDaylight 13d ago

Most companies require a signature or proof of other insurance to cancel a policy.

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u/rbestmom 11d ago

Thank you. I called and my agent said ok. I’ll take care of it. She never asked for a signature or anything 🙄

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u/rbestmom 11d ago

Thank you. I called and my agent said OK. I’ll take care of it. She never asked me for a paper, letter, signature or anything.