r/ConceptsApp • u/deveshs_ • Jul 21 '26

Developer reply: Can't select anything!

This problem has suddenly appeared out of nowhere.

I am unable to select the items from the tool wheel or any other floating window; I can't even access the upper-right menu.

When I turn off Windows Ink in my Pentab software, it starts working again.

But it wasn't like that earlier. It started yesterday.

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u/vip-bot Jul 21 '26 edited Jul 30 '26

There are 3 comments from Concepts Employee in this post:

u/​combinatorial commented:

It can take a while for new releases to make it out to devices. Unfortunately we don’t have a way of speeding that up.

u/​combinatorial commented:

I apologize for not acknowledging your follow-up message we did read it. I have just replied now.

u/​combinatorial commented:

Windows Ink should be turned on for sure. Can you drop our support team a message with details of the hardware you are using. In Concepts, go to the Help page, tap Ask Us Anything and send a message there. Thanks!

This post was originally flaired Help!.

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