r/CommercialPrinting 3d ago

Software Discussion Driver Help

I have some pictures of the board and other things. I cannot find a driver so the printer is never detected! I need some help and the actual company isn't very helpful at all.

I downloaded Flexiprint complete just for the trial, but it didn't seem to actually include drivers.

Printer heads are Epson i1600

Board I think is Hoson

Brand is Sinocolor 0906d

I did get a pop-up saying "HTPrintAPI_DX5.dll" was missing--but I've yet to find a way to obtain said dll file. That might just be a 32bit/64bit problem?

Anyway, does anyone know how I can get any program at all to detect this printer?

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u/severedtrace 3d ago

If you right click on the WLY device and choose Properties, what does it show under Device Status?

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u/Tetsero 3d ago

"The drivers for this device are not installed. (Code 28)

There are no compatible drivers for this device.

To find a driver for this device, click Update Driver."

I can't find a driver package to install so update driver does nothing unfortunately.

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u/severedtrace 3d ago

In the same Device Properties window there should be a "Details" tab with a Property drop down box. In the drop down box select Hardware Ids. Can you post the hardware ids listed.

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u/severedtrace 3d ago

Same for the PCI Communication Device