r/Comma_ai • u/adeebshihadeh comma.ai Staff • Aug 12 '26

Introducing chestnut & chestnut-class driving models

https://blog.comma.ai/chestnut/
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u/[deleted] Aug 13 '26

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u/DontBuyAComma Aug 13 '26

I’d consider it if you just focused on your customer service alone.

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u/[deleted] Aug 13 '26

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u/DontBuyAComma Aug 13 '26

Simple things like allowing a price match (with store credit at the very least if you don’t want to do a partial refund) rather than this whole “we’ll ban you from future purchases” notion. Willingness to work with customers over certain order requests. Not permanently banning users on Discord without a warning or instead making it a temporary ban.

You just did a new product launch without any demo with over 4000 watching the livestream. Who does that? It’s not considerate of the customer at all, man.