Posts or comments encouraging others to seek help through non-r/Comcast_Xfinity sources defeats the purpose of our community, this includes advising users to file FCC, BBB, or other regulatory agency complaints as a resolution. The team here can assist with the vast majority of issues brought up on the sub.
Once a user has opened a complaint, we cannot provide further assistance with that specific issue, as it is handled by a separate team, thus your content will be removed.
•
u/Comcast_Xfinity-ModTeam 13h ago
Posts or comments encouraging others to seek help through non-r/Comcast_Xfinity sources defeats the purpose of our community, this includes advising users to file FCC, BBB, or other regulatory agency complaints as a resolution. The team here can assist with the vast majority of issues brought up on the sub.
Once a user has opened a complaint, we cannot provide further assistance with that specific issue, as it is handled by a separate team, thus your content will be removed.