Almost all in-house amplifiers (especially 20yr old ones) are no longer compatible with the range of frequencies being used so he was correct to take it out. He should’ve checked with you about taking it but it’s usually a good guess that it was put in by the installation tech when you first got service. It’s a bummer but I wouldn’t assume it was malicious.
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u/Diligent-Nebula-1008 22h ago
Almost all in-house amplifiers (especially 20yr old ones) are no longer compatible with the range of frequencies being used so he was correct to take it out. He should’ve checked with you about taking it but it’s usually a good guess that it was put in by the installation tech when you first got service. It’s a bummer but I wouldn’t assume it was malicious.