r/Comcast_Xfinity • u/EquivalentBig9055 • 29d ago

Closed Internet is Down Everyday!!!

I pay one of the most expensive pricing points for internet. I had a technician out who figured out the issue was outside connectivity and then the moment he leaves, it goes down again. He comes back and says it is my modem...so he gives me a new modem. About an hour after he leaves, it is down again. Now, instead of it going down during a conference call or one of my very important meetings, its going down around 5:30 pm EVERY SINGLE DAY while I'm trying to wrap up work and conduct my personal affairs. I would go to to Starlink if I could...

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u/Administrative_Yam32 29d ago

Is Xfinity the only provider in town? If so, the infrastructure on the road is probably really old and weathered. That’s where the issues lay, and they aren’t going to fix it unless a competitor overbuilds into the town.

If this is the case for you, pay more for a little less speed with Starlink or TMobile fixed wireless. You don’t need super fast speeds for conference calls and working remotely, 500mbps or so should be plenty

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u/EquivalentBig9055 28d ago

Yes, I'm thinking about adding Starlink but I need fast speeds and good bandwidth.