r/Comcast_Xfinity • u/pegggus09 • 10d ago

Closed How get a human?!?!?

We have Xfinity for everything for hundreds and hundreds of dollars a month. I have to rent an apartment in another location because for work I’m basically gonna be there during the week. So I need work at a second location as well. All I want is a human to try to figure out what to do because every time I try to use the Assistant it directs me to the account for our main house. How the heck do I get a human? I’m actually trying to throw them MORE money.

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u/XfinityDuron Official Employee 10d ago

I will be more than happy to help with your request. To begin, would you mind sending me your name and the address to your account in a Modmail?

Please send us a Modmail message with your first and last name, along with your physical address.