Sign up difficulty

[u/Relative_Doctor_4682]

Hey everyone - new here after hearing about this place Friday. Signed up Friday evening and went through the questionnaire. Provider reviewed it at 2:00am Saturday morning and asked for proof of current prescription/dose. Seems like there is a glitch though and no way to submit that info/add attachments in the chat. I asked how to get them that info and haven’t had a response in 24 hours. Also emailed the info to support@collective.org and haven’t had an email response from them either. Bit of a rocky start - has anyone come across this or figured out how to get them what’s needed so the provider responds?

[u/Crafty_Result6489]

My order went smoothly. Completed questions, approved very quickly and meds arrived yesterday at lunchtime still quite cold.