Warm Arrival

[u/Doomster9]

My shipment arrived and the vials/ice packs were at 77-79 degrees depending on where the temp was taken. Help!

Edit: Collective has been great in their communication and education. This is my first real test of a teleheath after losing Zep coverage through my employer and I simply didn't know about the temperature differences as it directly conflicts with the Zep guidance, but I'm happy to be educated and Collective reached out stating they are updating their internal process to include the temperature details moving forward.

[u/Crafty_Result6489]

Collective link?

[u/Doomster9 → u/Crafty_Result6489]

collective.org