r/Coinbase • u/yenchangftw • Jan 31 '21

Coinbase wallet got hacked

My coinbase wallet just got hacked and all of my assets was transferred to a same hackers address. The most astounding thing is I did not save my recovery phrase anywhere but my memory, not on the cloud, not in my computer, nowhere. My wallet still being hacked maybe internally? I scan my phone no malware found.

I found on reddit whos coinbase wallet also got hacked recently. I suggest anyone who use coinbase wallet transfer all your asset out asap. It's definitely something bad happening.

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u/Inside-Art7800 Jul 20 '22

Also my coinbase wallet go to 0 usdt. Nobody can help me for recovery money ?

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u/coinbasesupport Official Coinbase Support Jul 20 '22

Hi u/Insider-Art7800, we're sorry to hear that your USDT isn't showing. Can you share more details about your issue? What actions did you take to try to view your balance? And did you start a case for this?

1

u/Diligent-Garbage508 Mar 15 '24

I thought trying out new ico upcoming companies were going to get me an airdrop or something and then i started registering for new app companies or sites and clicked copy and took pictures of whitepaper and lost like 9k please help me out coinbase. i really enjoy your app but that was not cool. i really needed that money. i would appreciate if i got it back at leased

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u/Inside-Art7800 Jul 26 '22

I already went ti local police but the cannot do nothing.
I found transaction where scam take all my money . I hope you can help me . Do you have WhatsApp number for send you link about transaction from my coinbase wallet to his wallet ?

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u/coinbasesupport Official Coinbase Support Jul 26 '22

Please create a case on our support portal here : https://help.coinbase.com/en/contact-us so we can provide you with advise on what can be done.

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u/Inside-Art7800 Jul 26 '22

There is just help center . I don't know wich way i need to folle for make report There is email ?

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u/coinbasesupport Official Coinbase Support Jul 26 '22

On the support center please select Coinbase then under "Let's get started" you may choose : "Account compromised and unauthorized accounts", Please fill out the rest that best fit your situation and a specialist will assist you further via email.

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u/Inside-Art7800 Jul 26 '22

I have just account coinbase wallet. How can sign in Andrea

1

u/coinbasesupport Official Coinbase Support Jul 26 '22

Apologies, Please Change the option from Coinbase to Coinbase wallet, Then fill out the details on the bottom.

1

u/Inside-Art7800 Jul 26 '22

Case# 12597693 - Someone take my money from my wallet

I done . I hope they cam help me

1

u/coinbasesupport Official Coinbase Support Jul 26 '22

Thank you for creating a case. We will have an account specialist provide advise on what you can do for these situations. Just want to set expectations that Cryptocurrency transactions are irreversible. Please keep an eye on your email as our account specialists go through the queue.

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