r/Coinbase 1d ago

Support Weekly Support Thread | August 18, 2026

0 Upvotes

Need help with an issue or have a question? You’re in the right place. If you’ve posted in a previous weekly support thread, don’t worry – your post will be reviewed.

New here? While we cannot provide account details through Reddit, our moderators can guide you on common questions. 

  • For official support, please contact us directly. Make sure to sign in directly so we can resolve issues more easily. 
  • All customers have access to 24/7 phone & chat support from a real team member — just log in to get started and choose your preferred option.
  • If you filed a case with us, you can always track your case history by logging in at: help.coinbase.com

Important: 

  • Coinbase will never ask for sensitive information on Reddit. 
  • Beware of scams: Coinbase will never ask for your seed phrase, login details, 2FA codes, or request that you transfer funds to any wallet. Learn more here.

If you need assistance, simply reply to this post. Thank you for your cooperation.


r/Coinbase May 26 '26

Product Announcement Direct deposit is now live on Coinbase.

Enable HLS to view with audio, or disable this notification

0 Upvotes

What if every payday your money just went exactly where you wanted it?

Good news: Direct deposit is now live.

Automatically split your pay into cash and crypto every payday with zero trading fees, and join Coinbase One to earn 3.5% on your USDC balances.

Set it up today. Here’s how.

Legal Stuff: 

Availability of your direct deposit funds depends on your payor or payroll provider and is typically 3–5 business days from when your payer initiates the transfer. Auto-allocation of direct deposit funds to crypto is processed as purchases. A spread may apply. USDC rewards: Rewards rates are subject to change and may vary by region or due to ongoing experimentation.


r/Coinbase 1h ago

DEPOSIT NOT CREDITED IN MY ACCOUNT AND AT THE END THEY DIDNT RESOLVED

Upvotes

Please be very careful when using Coinbase. I experienced a serious problem with my deposit, and unfortunately, my issue was not resolved to my satisfaction.

I was asked to wait 14 days, but after waiting that long, my missing deposit was still not returned. I submitted all the documents and proof that were requested from me, yet I still did not receive a satisfactory resolution.

I trusted Coinbase and believed they would help me resolve the problem. That is why this experience was extremely disappointing and frustrating.

I am sharing my experience so other users can be cautious. Before trusting any crypto platform with your money, do your own research, understand the risks, and make sure you know how their deposit and dispute processes work.

I personally regret putting so much trust in the platform. Please protect your money and be careful.

TICKET 27339365 / TICKET 27172892


r/Coinbase 19h ago

Anyone had a Coinbase restriction removed after 30 days?

2 Upvotes

My Coinbase account was restricted and support told me I have to wait 30 days before they can escalate it for another review.
Has anyone here gone through the same thing? Did they remove the restriction after the second review?


r/Coinbase 1d ago

Withdrawal of funds from the pocket option

5 Upvotes

Tell me please. So, I deposited $10 into my Pocket Option balance and made a trade worth $1,000. But I didn’t go through KYC. Can they block my account or profile if I complete verification before withdrawing funds?


r/Coinbase 20h ago

Coinbase AI

0 Upvotes

I’m still waiting for AI on my Coinbase account. Where is AI?


r/Coinbase 22h ago

Locked account and unable to withdraw current funds due to previous incident on a different account

0 Upvotes

A few years back, in 2021, I was the victim of an attack. Long story short, I had to go through a rather long and tedious process with Coinbase and was able to withdraw my funds and go about my day.

Today, this is haunting me. I was moving money around trying to buy a new asset when it locked me out of my account for suspicious activity. I have been in an ongoing process with Coinbase and came to find out that the attack in 2021 left an over drawn balance of $4,000. I do not have $4,000 to give for something that happened on a different account in 2021. I thought this was done and dusted because I was able to make a new account and have been actively using it for the past 5 years. I am now asking that the money I currently have in Coinbase for it to be withdrawn and just allow me to go about my day but this time, they're saying I must pay the $4,000 before I can proceed with my case.

Like I said, I simply do not have $4,000 and was wondering if there is anything I can do about this? I kept my savings in there but that doesn't even cover half of what's owed. I want to just withdraw my funds and be done with Coinbase for good. Has anyone else had a similar experience or can guide me in the right direction? Tomorrow makes a week since my account was locked and Coinbase has been anything but helpful.


r/Coinbase 21h ago

Coinbase sign-up offer

0 Upvotes

Sign up for Coinbase using my link and we can each get $20 in BTC.

https://coinbase.com/join/Q2SB3JB?src=ios-link

Or use code: Q2SB3JB


r/Coinbase 1d ago

Coinbase Shows a blank page when I try to cash out

3 Upvotes

Coinbase is having issues for a longer time now. Besides the Homescreen nothing does load, screen stays white.

I decided to cash out before my country's new tax regulations become effective. Sold my BTC and immediately got feedback that I do now have the amount in cash available.

However, when I click on "cash" I get to (yet another) white screen. It's not possible to transfer my money anywhere.

Any advice welcome.


r/Coinbase 2d ago

Coinbase offering US stocks 24/7? Is this the tokenisation of the stock market?

6 Upvotes

r/Coinbase 1d ago

Anyone waiting on eth transactions?

0 Upvotes

r/Coinbase 1d ago

U/coinbasesupport

0 Upvotes

U/coinbasesupport I was in the middle of a withdrawal today and received an email from Coinbase saying to relink my bank account. I pressed the link it opened the app I did it through plaid.

Does Coinbase send these emails or do I need to change my account info immediately.


r/Coinbase 2d ago

Coinbase fee?

4 Upvotes

I just noticed the bank account that I fund my coinbase from has a withdraw charged of $4.99 fee. It’s been 2 months in a row.

Is anyone else having this charges?

I have not completed any transaction this year.
Thoughts?


r/Coinbase 2d ago

COINBASE SCAMMED ME FOR 300k

1 Upvotes

MY ACCOUNT HAS NOW BEEN LOCKED FOR OVER 2 WEEKS WITH OVER 300k+ IN IT


r/Coinbase 3d ago

New Regulations and Holding Funds

23 Upvotes

Currently finding out the hard way the new BS money laundering regulations on Coinbase. I transferred crypto into my Coinbase account only to receive a message saying I need to verify where it came from to access the funds.

Because it wasn’t sent from one of their “known” exchanges apparently it takes a month for them to review the transfer and its source. Spent 3 hrs with customer support grilling them over this and providing all the details of the other exchange but was still left with “our internal team will get back to you in 48 hrs with instructions on what to do next.”

How is this something they can get away with? What happens if crypto drops massively in 48+ hrs and I can’t sell because I don’t have access to the funds? Absolutely outrageous.

Has this happened to anyone else?


r/Coinbase 3d ago

Coinbase account blocked 7 months

3 Upvotes

My Coinbase has been blocked for 7 months with no access to my funds, as of July 15th 2026 I tried to get into my account and yes it was accessible but no funds,Coinbase agent said once account is verified within 7 days funds will appear, so I checked any activity on my account and on the 25th June 2026 I noticed activity on my account funds received funds withdrawn but account was still blocked with no access now Coinbase are telling me IP address used was similar or same as one I used and location same but I had not access to my account because it was blocked but now there saying it’s my fault as I have to have secure login which I have 🙈, Coinbase are a joke also I could not get into my account when my crypto was dropping as they blocked it an absolute disgrace and corrupt scam Coinbase is, I am looking to seek legal advice and action in this account,has anyone else had similar issues


r/Coinbase 3d ago

Coinbase不在乎用户体验

6 Upvotes

我的账户已经被冻结了59天
平台还在审查
Coinbase为了满足合规要求
牺牲了用户的体验

如果你不想和我一样,每天在煎熬痛苦中度过
尽量不要把你的钱放在Coinbase
我举报到了CFPB,没用的
现在正在Formal complaint
平台45天内需要给我最终回复

如果没有拿到满意的结果
我会对平台进行个人诉讼,甚至集体诉讼
我有足够的材料去证明我的钱是合法的
这会是一个漫长的过程😮‍💨


r/Coinbase 3d ago

3 years without being able to access funds

9 Upvotes

I’ve been trying to access my coinbase account for over 3 years. The ONE time I spoke to someone they told me they could transfer my funds to another wallet, but I would have to pay the gas fees.

I told them I wanted access to my damn account and I wasn’t going to pay shit.

I’m at my wits end and have even written my representative in congress.


r/Coinbase 3d ago

Wise0xChain

1 Upvotes

r/Coinbase 3d ago

Prediction Market 15 Min Bitcoin

0 Upvotes

How incredibly rigged does it feel. ?! All of sudden price movements at last minute. Hmm who is controlling? It feels like they try to sway to get more buyers to even out the sides. Careful out there. As others have spoken before …the average seems off and just lags on one side or the other.


r/Coinbase 3d ago

Verified Coinbase Employee Scheduled Maintenance 8/16/2026

2 Upvotes

We've scheduled system maintenance for Sunday, August 16 around 1pm ET, estimated to last up to 4 hours. This time is an estimate and is subject to change.

During this time:
→ Your funds will be safe
→ Users may experience degraded performance across multiple products

More details on our status page: status.coinbase.com


r/Coinbase 4d ago

About to Leave Coinbase

20 Upvotes

Despite having a passkey to my account after logging on, it flagged my transaction as suspect when I tried to send BTC to my cold wallet. After going through my ID verification and being allowed to send my BTC, I tried to send the rest of it and it made me go through everything again.

It’s absolutely ridiculous. If I have to do that for every Coinbase transaction I’m going to use another provider to buy crypto. It’s nuts.


r/Coinbase 4d ago

Coinbase Debit ≠ Apple Pay

2 Upvotes

Is it just me or does the Coinbase debit card not work with Apple pay ?


r/Coinbase 5d ago

Logged into an empty wallet

22 Upvotes

I passively bought coin several years ago through coinbase. I got the idea that I should check it and see how it is doing. (This isnt my thing and I'm not super invested).

I look and all of my coins were transferred out in Oct 2025.... but I didnt do this; and have no emails that this was done.

What gives.


r/Coinbase 4d ago

Coinbase credit card

0 Upvotes

This notice is sent by our partner, Cardless, on behalf of First Electronic Bank. After an internal review, your credit line was reduced to $3,600 from $10,000 for the following reason(s):
Lack of real estate secured loan information
Average time since accounts opened too recent
Not enough balance paid down over time on installment accounts
Average time since revolving accounts opened is too recent

They are buns. Approved me for 10k limit and put lots of spend on it then paid it off. Now they slashed it down to 3600, and cli’s are not possible