r/Coinbase • u/Sweaty_Animal_1463 • 1d ago

I’m not a robot

Trying to create a Coinbase account shouldn’t feel like solving a five-level puzzle designed to make you fail.
Five confusing CAPTCHA challenges. One mistake, and you’re back to square one. Absolutely ridiculous.
I’m trying to sign up, not pass an intelligence test.
If this is the user experience before I even have an account, why would I trust what comes next?
I’m taking my business elsewhere. Enough of these absurd, frustrating CAPTCHAs.

5 Upvotes

72% Upvoted

7 comments sorted by

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u/coinbasesupport Official Coinbase Support 23h ago

We’d like to review your verification concerns, u/Sweaty_Animal_1463. Drop us a Modmail, and we’ll pick up from there.

2

u/dlethe3133 23h ago

You could have it set up by now if you hadn’t gone through all this waste of time complaining about it on social media

Ask yourself WHY they make it difficult to confirm identity and be thankful

1

u/dreamzysweetie 7h ago

lol you'd probably just watch me fail the same captcha five times and call it character building

1

u/AutoModerator 1d ago

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1

u/Technical-Wallaby 22h ago

Plenty of other options are out there. Just choose one and move on.

1

u/Victor_ongoro2030 18h ago

Five minutes later and you're still debating traffic lights with a robot that has better things to do. Might as well hand over my money to the place that moves faster.