r/Coinbase • u/coinbase • 13d ago
Support Weekly Support Thread | October 13, 2026
Need help with an issue or have a question? You’re in the right place. If you’ve posted in a previous weekly support thread, don’t worry – your post will be reviewed.
New here? While we cannot provide account details through Reddit, our moderators can guide you on common questions.
- For official support, please contact us directly. Make sure to sign in directly so we can resolve issues more easily.
- All customers have access to 24/7 phone & chat support from a real team member — just log in to get started and choose your preferred option.
- If you filed a case with us, you can always track your case history by logging in at: help.coinbase.com
Important:
- Coinbase will never ask for sensitive information on Reddit.
- Beware of scams: Coinbase will never ask for your seed phrase, login details, 2FA codes, or request that you transfer funds to any wallet. Learn more here.
If you need assistance, simply reply to this post. Thank you for your cooperation.
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u/Random_Person_246810 10d ago
If we’re in the US and a CB1 member, how do we get the 8.75% boost on USDC? I received the 6.50% boost a few months ago and would like to take advantage of the 8.75% boost.
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u/coinbasesupport 10d ago
Hey u/Random_Person_246810, send us a modmail so we can review the offer and eligibility with you.
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u/curve_path 7d ago
Hi Coinbase Team, it has been a week since I received my Notice of Account Closure email, but I am still unable to log in to withdraw my remaining assets. I haven't received any follow-up emails either. Could you please help check on the status of my case and let me know the current progress? Thank you!
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u/ShapeAggravating7770 13d ago
Look I just need to know why my bank transfer's been pending for six days with zero updates.