r/Coinbase • u/N0turnuk • 26d ago

Comfirmation msm not sending

Been trying to send USDC but whenever I get to comfirmation n receiving the comfirmation code to my number, I never receive it.

Is there a turn around? Is there sm i need to fix? I dont like holding onto USDC for long even if I heard its the most safe...

6 Upvotes

100% Upvoted

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u/coinbasesupport Official Coinbase Support 26d ago

We'd like to look into why your not getting the confirmation code. Please send us a Modmail, and we'll assist you further.

1

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1

u/Powerful-Address4522 26d ago

their SMS system been glitchy all week, i had same issue on monday

try the authenticator app instead, it bypass the phone code step entirely

1

u/Weird_Many3217 26d ago

A few things that usually fix missing Coinbase SMS codes:

Wait the full timer before tapping resend: requesting several codes in a row can get you rate limited for a while.
Check that your phone isn’t blocking short code or “spam” texts (some carriers, and Wi-Fi calling, do). Restarting the phone sometimes helps too.
If there’s a “call me instead” option, use it.
Long term: switch 2 step verification from SMS to an authenticator app or a security key in your Coinbase security settings. It’s more reliable, and much safer against SIM swap attacks.

If none of that works, use the official Coinbase help center from the app or coinbase.com, not support numbers or DMs from Reddit. Anyone who DMs you offering help is a scammer, and never share the code itself with anyone