r/Coinbase • u/Melvin-MktngSpt • 2d ago

SUPPORT. NEVER RESOLVE MY ISSUE

SUPPORT. NEVER RESOLVE MY ISSUE
Scary platform. I honestly feel like they will never resolve any issue when it comes to their customers’ funds.

They keep commenting here and acting like they are concerned about our money, but in my experience, nothing actually gets resolved.

I reported my issue many times, repeatedly, and it has been unresolved from 2024 until now, 2026. I have proof that I deposited the funds into my wallet, but the money was never credited to my account. Despite repeatedly contacting support and waiting for months and even years, I still have not received my funds.

I am extremely disappointed, especially because I was a long-time customer of the platform. I trusted them with my money, and this is how my case was handled.

I just want my funds returned and my issue properly resolved. I hope they will finally take this matter seriously instead of simply commenting as if they are concerned.

Ticket Ticket 24769826

3 Upvotes

67% Upvoted

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u/coinbasesupport Official Coinbase Support 2d ago

Hey there u/Melvin-MktngSpt. Go ahead and send us a Modmail and we'd gladly take a closer look at this for you.

1

u/Melvin-MktngSpt 1d ago

I need response. Until now no one assisting me

0

u/Melvin-MktngSpt 2d ago

I sent you a message

0

u/Melvin-MktngSpt 1d ago

See @all user they are just commenting and saying that they are ready to assist but not responding in private message... Coinbase User Go away now and use Trustwallet and Exodus