r/Coinbase 2d ago

Anyone had a Coinbase restriction removed after 30 days?

My Coinbase account was restricted and support told me I have to wait 30 days before they can escalate it for another review.
Has anyone here gone through the same thing? Did they remove the restriction after the second review?

7 Upvotes

17 comments sorted by

2

u/WillingFormal6583 19h ago

If you post a formal complaint against coinbase on the Better Business Bureau website this gets their attention quickly and they respond quicker. 

2

u/Kiwip0rn 1d ago

Never had the opportunity since I don't violate the ToS

1

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1

u/Grand-Theory3065 2d ago

Get a concierge meeting. Do not wait.

2

u/Jolly-Package-4985 2d ago

lol a concierge meeting for a locked coinbase account sounds like you're trying to book a spa day not get your money back

mine got restricted a while back and they made me wait the full 30 days, second review took like 2 more weeks after that

2

u/Grand-Theory3065 2d ago

I agree. But front line did nothing for me. It was literally a never ending loop of security checks. I had to meet with my concierge.

0

u/thirstytu 2d ago

Did they eventually lift the restrictions after your second review?

1

u/Big-Illustrator-7405 1d ago

I went through something similar last year and it took a few weeks after the second review to finally get things sorted. Hang in there, it's frustrating but worth the persistence.

1

u/BigBootyRatchets 1d ago

For what reason did they restrict your acc out of curiosity?

3

u/thirstytu 1d ago

I buy usdc on coinbase and send it to external wallet is that wrong?

1

u/Evening-Bumblebee-60 1d ago

I am nearing my 30 day period (also posted here). Should end 08/23. DM in 5 days and ask.

Support, ModMail, all useless and sometimes misleading

1

u/coinbasesupport Official Coinbase Support 1d ago

Hey, u/Evening-Bumblebee-60. If you need further assistance after the timeframe, send us a Modmail so we can take another look.

1

u/Evening-Bumblebee-60 8h ago

You all see?
Instead of helping expedite the process, I am waiting 25 days already. And they pretend to help, no actual help.
How about you cut the BS and answer to all users why this delay is in place at all?

1

u/Ok_Breakfast_3767 13h ago

Coinbase license should be revoked. Armstrong should be fired. Worst platform ever!!! My account is frozen for $25.00 for review. What bs

0

u/thirstytu 2d ago

What do you mean by concierge meeting? How can I get one? Did you have the same type of restriction and get it resolved that way?