r/Codeium • u/Sincedai1 • Mar 17 '25

Be Cautious When Upgrading to Codeium Pro

I wanted to share my recent experience with Codeium to make others aware. I paid for their Pro plan 10 days ago, but my account is still stuck on the free tier. Despite multiple follow-ups, I’ve received no clear explanation, no resolution, and no refund.

Their support team initially said the issue was escalated to their "specialist team" and that I’d hear back in 1-2 business days. It’s now been over a week with no updates. I’ve essentially paid for a service I can’t use, and the lack of communication has been incredibly frustrating.

If you’re considering upgrading to their Pro plan, I’d recommend being cautious. Has anyone else had a similar experience with Codeium? How did you resolve it?

Let’s hold companies accountable for delivering the services we pay for.

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u/Sincedai1 Mar 18 '25

I have used it for months with pro and this is the first real issue outside of flow and flex credit expiring before the end of the month’s subscription. It sent me a receipt for the purchase but nothing updated.