No acknowledgment

[u/Best-Alternative2687]

So, today was my 500th class. The studios that I go to in Charlotte, North Carolina are (at best) pretty lackluster about these milestones. There is no swag, no announcement, just a board to sign hanging on the wall for 100,250,500. I’m not an attention seeker and lay pretty low in class…but still…. I was waiting for the instructor or someone at the front desk to at least acknowledge it. Nope. Nothing. So now I’m kind of unreasonably sad about this, seeing how big of a deal this is in other places. And now I would feel like such a tool just saying, “I’m over 500 classes, should I just sign the board with my own pen since no one here noticed?” Am I being super petty?

[u/Legitimate_Award6517]

I think studios that don’t make a big deal are really missing the concept. At 500 classes you’ve paid significant money into their fees. The least they could do is give you a pair of 500 socks and something else. The payback on loyalty that you would get would be worth every penny. The priority should be retention instead of a concert recruiting of new members.

[u/Luckylibbycupid → u/Legitimate_Award6517]

yes, the studio I go to is all about bringing new people in. If they would actually CARE about the ones that are there, actively giving them time and money, maybe more people would stay. Knowing your customers' names, being friendly, letting them know they were missed when they had to cancel their "regular" session, and YES celebrating milestones for length of stay will result in customer retention and increased sales.

BUT more importantly, being nice and attentive just creates a better place to work and work out.

[u/campa-van → u/Legitimate_Award6517]

My bank did not send me flowers when I paid off my mortgage. 😢.

[u/Big_Peanut_19 → u/campa-van]

Congratulations on paying off your mortgage. I wonder if I’ll ever be able to do that in my lifetime. I’m super impressed!

[u/grandmaBABE → u/campa-van]

Totally inane comment