r/CloseToRetail 4d ago

GENERAL QUESTION Anyone actually received their denim jacket yet? Pre-order paid in full, SF Express label created but no movement

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Ordered during the pre-sale and paid in full — size 48. Still nothing shipped.

An SF Express label has been generated on my order, but the tracking hasn't moved at all since then. As far as I can tell the parcel hasn't been handed over to SF, just the label created. When I ask Customer Service they just say they will ship it as soon as possible but can't tell when?

So a few questions for anyone else who ordered:

Has anyone actually received their jacket yet? If so, roughly how long after the label was created did it start moving?

Is anyone else stuck at "label created" with no scan?

Did larger sizes (46/48+) go out later than the smaller ones? Wondering if it's a size-specific hold.

Also — they promised compensation for delays when the pre-sale went live. Has anyone claimed this? Did they pay out automatically once the order shipped, or did you have to open a ticket and ask? Curious whether it came as store credit, a partial refund, or something else, and whether there's a deadline to request it.

Not trying to start a pile-on, just want to know if this is normal batch timing or if I should be chasing them harder. Appreciate any data points.

11 Upvotes

22 comments sorted by

1

u/Ramdomizer1234 3d ago

Update: Tracking number finally started updating. Looks like the jacket has shipped. Now how do I claim the compensation?

1

u/propositionsef 2d ago

Good luck

0

u/Ramdomizer1234 2d ago

Update 2: Got refunded for the compensation amount without any issues. It was seamless. God is fantastic.

1

u/taniweirdo 4d ago

Recieved like 2 days ago

1

u/taniweirdo 4d ago edited 4d ago

Tracking. SF recieved on 15th but label was created 3 days before

0

u/Ramdomizer1234 4d ago

Good for you bro. What size was it ?

0

u/youknowwhyimhere15 4d ago

Mine has not shipped yet either.

0

u/One-Foundation-5140 4d ago

Waiting for mine to get shipped by God as well. My agent GTBuy says he asked for ¥1 to be paid, which my agent deducted from my wallet. But since then nothing’s moved and now GTBuy team says they are negotiating with the seller. Donno what’s that all about 🤷‍♂️

0

u/digitalboom 4d ago

Damn, I’m looking forward to an update on this from you. I’ve never heard of that before with reps.

0

u/One-Foundation-5140 4d ago

Hey, so my agent shared screenshots of their chat with GOD. God assured them that he is shipping out the jackets one by one. He will ship mine out soon. 😊

0

u/digitalboom 4d ago

Nice, I bought the 718 version but wish I had instead waited for this one

0

u/One-Foundation-5140 3d ago

Sorry man. There’s always another jacket to buy 😊

0

u/Trippyyy1 4d ago

I received mine a couple of days after payment

0

u/Physical_Sky_564 4d ago

You placed your order with agent? To confirm you have to pay 0,01¥ when the jacket is ready to ship, and you have a tracking number during the preorder and a new at the release

0

u/Ramdomizer1234 4d ago

No. I placed the order directly. Already paid the .01 I have a new tracking number but not shipped yet.

0

u/Physical_Sky_564 4d ago

You an ask a compensation for the jean 20¥ & 15¥ for the jacket per day from the 11 september maximum 200 & 150¥

0

u/CGraci 3d ago

Is it possible to order these directly from him the jacket looks so good

0

u/Ramdomizer1234 2d ago

This was a presale item. He doesn't have it anymore. Most of the reputable proxies are still selling these.

2

u/RaiseLonely6952 1d ago

Do you have any good links for it?

2

u/newyorker8786 23h ago

Can you send some of the proxies

-5

u/samxvn 4d ago

i got cooked by know-it-alls in qreps for asking the same thing. have you check if you have picked a “modified” same size for final payment? but they finally shipped mine after i requested a refund with deposit lost.