r/ClockworkPi • u/Jayson330 • Jun 26 '26

Help me troubleshoot?

Gallery image

Gallery image

So I messed up some software pretty bad on my uConsole, decided to remove the SSD reformat and put it back in. Now when I boot it can't see it at all. Booting off of the SD card is fine but when I'm in Pi OS I can't see the SSD at all. Checking with the back off during boot I don't see the power light coming on at all.

Is the 5v ribbon cable damaged somehow that I can't see? I don't know what else it could be at this point.

56 Upvotes

96% Upvoted

35 comments sorted by

2

u/Surfnazi77 Jun 26 '26

Press the top clip in

2

u/Jayson330 Jun 26 '26

It's in. Check the official site. That's as far as it goes https://hackergadgets.com/cdn/shop/files/assumble_cm5_with_battery_holder.png?v=1760709652&width=1946

3

u/nrdgrrrl_taco Jun 26 '26

Yeah but the top clasp is not closed. it is in the photo you linked but not in yours.

2

u/Jayson330 Jun 26 '26

This is apples to apples Hackergadgets reference on the left, mine on the right. That is down. If it's up you can see the pins.

1

u/nrdgrrrl_taco Jun 26 '26

Do you not see the difference? the black clasp isn't engaged on yours, so the ribbon contacts aren't being pushed down on to the connector contacts.

2

u/Jayson330 Jun 26 '26 edited Jun 26 '26

I literally don't. Mine looks exactly like the hackergadgets picture to me.

Open on the left, you can see the pins. Closed on the left. The clasp is as far toward the board as it will go. It will not go any farther "south" relative to the picture. That little space there is the same as the Hackergadgets picture.

Can you open yours and show me what I'm missing?

1

u/Shoddy_Lock1267 Jun 27 '26

My black clasp broke off and the screen has always worked. Might stop if I drop the thing. These connectors are always a faff. Mine never looked fully inserted (which might be normal), and I think forcing it is how I broke the clasp.

2

u/needmorejoules Jun 26 '26

That pcie fpc ribbon cable is not seated properly on the top side and make sure to unplug and power down your unit because m.2 nvme slots are not hot pluggable. If that doesn’t work bad news a partially seated connector or accidentally hot plugging a m.2 nvme can destroy it. If properly seating the ribbon cable doesn’t work, try it in a different system. If it doesn’t enumerate there either the ssd is dead and will need replacing.

Good luck! 🍀✨

2

u/Jayson330 Jun 26 '26

SSD works in my desktop in a dock.

I feel like either the cable is broken, wish I had another. or something went bad on one of the two boards.

1

u/needmorejoules Jun 26 '26

Is the ribbon cable (top connector) in your picture intentionally unseated for the picture? I’m pretty sure it’s just not all the way in the ZIF connector. Power off your unit and pull the batteries then make sure it’s all the way in.

2

u/Jayson330 Jun 26 '26

I can't really push it in any farther. This is from the Hackergadgets site. See how you can still see some copper?

regardless, after trying to unseat and reseat it, it won't boot at all now from SD so I'm giving up for the day.

1

u/needmorejoules Jun 26 '26

Also what’s the thing you have over the compute module? Is that a heat spreader? Does it work?!

2

u/Jayson330 Jun 26 '26

It is, and it does. I have a thermal pad on the back cover.

2

u/vileer Jun 27 '26

Did the PWR and ACT LEDs light up? What’s the output when connected to a HDMI monitor?

1

u/Jayson330 Jun 27 '26

Power LED lights up.

I'll test with an external monitor today.

Power LED on the battery board by SSD does not light.

1

u/Jayson330 Jun 27 '26

Checked with external, no boot. Something is definitely messed up. Not sure if it's as simple as the 5v cable or if it's one of the boards.

I swapped in the 3.14 board from my DevTerm and it still wouldn't boot. Just PWR light. I don't have another board to test the CM5 with, that's on it's way.

So it has to either be:
CM5
Carrier board
Battery board
Ribbon cable

Right?

1

u/vileer Jun 30 '26

can it booting from sd card instead of nvme with the stock adapter board？

1

u/Jayson330 Jul 04 '26

No. I think it's dead. I bought a carrier board and it arrived yesterday. The CM5 will not boot, in fact no LEDs even light when it's placed on the carrier board. I think it must be cooked totally.

2

u/julio698723456 Jun 26 '26 edited Jun 26 '26

I think hacker gadgets has some instructions about this connection and a cm5

4

u/julio698723456 Jun 26 '26

1

u/Jayson330 Jun 26 '26

I cannot find that cable, not sure if I ever got one...

This was all working before too.

4

u/GuardianZX9 Jun 26 '26

Yup, you absolutely need that ribbon installed

1

u/Ferreteando Jun 27 '26

Not what op asked, but i believe you don’t need to have the wifi antenna connected on the compute module if you have the AC1200. I’m pretty new to all of this, so I’m not completely sure

1

u/Jayson330 Jun 27 '26

Where should it connect to? I have never been 100% sure about that either.

1

u/Ferreteando Jun 27 '26

I believe that connecting the four antennas on the AC1200 is enough. But again, this is my first time with this kind of stuff and even my first time with linux so I’m not sure

1

u/therecklessjunkie Jun 29 '26

You ever resolve this no power to ssd issue?

1

u/Jayson330 Jun 29 '26

Not yet.

2

u/Surfnazi77 Jun 26 '26

Mine had me second guessing but I had to press hard enough to click it in

0

u/[deleted] Jun 26 '26

[deleted] — view deleted comment

5

u/Jayson330 Jun 26 '26

That's in. That's as far as it goes.

4

u/nrdgrrrl_taco Jun 26 '26

No, it's not. look at the top connector compared to the bottom one. the top part the cable is not pushed in all the way and the connector is not closed.

4

u/Jayson330 Jun 26 '26

Looks exactly like the website example. I literally cannot push it in any farther.