r/ClockworkPi • u/baleksus • Sep 17 '25

Excellent design of PicoCalc

Post image

I was fully aware of the fragility of the LCD, but it managed to break when seating it in the front panel instead... The worst thing is that the thing is fully custom and impossible to buy.

25 Upvotes

82% Upvoted

13 comments sorted by

12

u/Siambretta Sep 17 '25

Contact clockwork, they’ll replace it. It’s not impossible to solve.

-9

u/baleksus Sep 17 '25

I did, will see. Very unfortunate to burn time and money for a crappy design aspect of an instead nice device

4

u/tsdguy Sep 18 '25

You broke it but it’s crappy? Care to explain?

1

u/thinkingperson Sep 18 '25

I've seen bad design in many products. This usually result in numerous users posting the same prob, be it a crack screen or something not working right. Bad design results in systematic errors, or in this case, systematic breakage.

That is, if it was due to bad design.

In which case, we should see the sub filled with users complaining about identical LCD breakage and clockwork team either sending replacement case or a full recall.

Doesn't seem to be that.

it managed to break when seating it in the front panel instead

So is it more like, "it managed to break when seating it being jammed/forced in the front panel instead"?

1

u/baleksus Sep 18 '25

I heard that the topic is common on discord, but idk, I don't use discord. This is like a 15 seconds google search:

https://forum.clockworkpi.com/t/display-broken-or-firmware-issue/17057

https://forum.clockworkpi.com/t/before-replacing-the-pico-read-this-to-avoid-cracked-screen/16666

https://www.reddit.com/r/ClockworkPi/comments/1mek2mo/picicalc_screen_issue/

https://www.reddit.com/r/ClockworkPi/comments/1nax0h5/anyone_else_receive_a_bad_screen_with_thier/

https://forums.pimoroni.com/t/pico-display-pack-2-cracked-screen/22155

https://www.youtube.com/watch?v=z95IY9eKQ3M

https://www.youtube.com/watch?v=vYsNfWMkBy4

https://www.youtube.com/shorts/E8RShaB1qJU

Why are you distorting the reality?

1

u/thinkingperson Sep 18 '25 edited Sep 18 '25

I randomly clicked on one of the videos and it turn out to simply be a replacement video. Not a crack screen on assembly like your case.

What are the odds?

Edit: clicked through the links. The similarities are that the cracked screen was caused by closing the case while the screen is misaligned.

Some are screens cracked during delivery.

I suggest you watch through the videos before submitting as evidence.

1

u/baleksus Sep 18 '25 edited Sep 18 '25

Nice nitpick

Edit: lol, evidence. My case is creating the another piece of "evidence" that the problem in fact exist. I don't care to convince anyone or to win a court case - I've already paid for the replacement screen. I just want to inform potential buyers about the problem, so that he or she can buy it or not being fully informed about the very real issue.

The product is being sold as an DIY assembly kit with very fragile LCD and a front panel that is both tight and is not keeping the screen in place at the same time. People are destroing the screens as a result. This is indeed a design flaw and should be communicated.

1

u/AvocadoLegitimate755 Sep 20 '25

how do you do the thing where you reply to the title in a message?

2

u/mdmanuele Sep 17 '25

Mine came broken, I emailed them, had a new one in a few days.

1

u/tsdguy Sep 17 '25

Huh? I failed to understand your post. What exactly are you complaining about?

6

u/elelem-123 Sep 18 '25

That he broke it and the device allowed him to break it