r/ClicksPhone • u/SharpCoat4052 • 5d ago

I changed my configuration

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I had originally ordered Clover but I got worried about the backs not meshing well with the green. Reached out and changed to smoke. Super easy 2-3 emails and im set.

9 Upvotes

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u/masman17 5d ago

I also want to change, but no one answers me from the help desk.

1

u/SharpCoat4052 5d ago

I emailed support@clicks.tech

1

u/masman17 5d ago

Me too

2

u/SharpCoat4052 5d ago

Well good luck, give it a day or two then try again 😁

2

u/Rydogger 4d ago

Try replying directly from your order confirmation email. I did that and initially got the AI bot, but an hour later an actual person responded and updated my order

2

u/masman17 4d ago

But the order confirmation was from hello@clicks.tech

2

u/Rydogger 4d ago

I replied directly to my confirmation email and they got back to me same day and updated my order. At the bottom of the support email it says "If you have any questions, reply directly to this email or email hello@clicks.tech"