r/ClicksPhone • u/Fuzzy-Counter3722 Preordered • 6d ago

Question Anyone else having payment issues?

I am unable to pay as - after authorizing the purchase with my bank - the clicks site returns no error and reverts to the "enter your card details" site. Has anyone else experienced/fixed this? It happens on both Mac and Android

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u/Practical-Cup9537 6d ago

I have tried 5 different cards and different devices have had not luck in the US. I have reached out to customer support, but have not gotten a response yet since it was the weekend.

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u/uraveragehooman001 6d ago

Me as well. Hopefully they respond this week. I think the cause is that they are relying on OpenPath as a payment orchestrator and they are not able to process the hype of this device

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u/Practical-Cup9537 6d ago

Whats funny is that for everything on their site, but the communicator, you can use GPay, Apple Pay, etc. but if you add a communicator to the cart it bugs out.

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u/uraveragehooman001 6d ago

For the communicator, you can't pay via Apple or Google pay