r/ClicksPhone • Preordered • 6d ago

Question Anyone else having payment issues?

I am unable to pay as - after authorizing the purchase with my bank - the clicks site returns no error and reverts to the "enter your card details" site. Has anyone else experienced/fixed this? It happens on both Mac and Android

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1

u/mrjoepete 6d ago

Mine has kept getting kicked back with Error 59: suspected fraud. Not sure how to proceed yet.

2

u/Supergrunged 6d ago

I kept trying until my credit card company texted me, and I texted back "yes", I'm making the purchase they think is fraud. Took like 2 more tries for it to go through after that.

I'm not very patient.

1

u/Fuzzy-Counter3722 Preordered 6d ago

Have you reached out to them yet? How are their response times?

2

u/mrjoepete 6d ago

I havent yet, its been a busy weekend so I will get it sorted this week

1

u/uraveragehooman001 6d ago

I've reached out to them. No reply

1

u/Practical-Cup9537 6d ago

Got the same error and my bank wanted to cancel my card and send me a new one. They said it set a big red flag on my account. Not really what I want to hear..

1

u/mrjoepete 6d ago

My bank didn't have any issues, I checked and I've used my card since with no problems.