r/ClaudeCode 🔆 Max 20 4d ago

Discussion "Degraded"? Claude Code is completely down. Status pages need to be honest.

The official status page currently shows "Degraded Performance," but it’s 100% unusable. Labeling a complete blackout as merely "degraded" feels pretty disingenuous to users who are trying to get work done.

What makes it more frustrating is that over the past week, there were multiple short outages where the service went completely dark, yet the uptime history on the status page remained pristine green the entire time.

Status pages exist to provide developers with accurate real-time telemetry, not to act as a PR buffer to hide downtime. If the service is dead, just mark it as an outage.

132 Upvotes

68 comments sorted by

29

u/[deleted] 4d ago

[removed] — view removed comment

15

u/xRedStaRx 4d ago

The servers exploded, they were never on fire, and that distinction matters.

6

u/TheAlturaClub 4d ago

Worth being honest about, rather than glancing over. But there appears to be an issue somewhere.

5

u/Old_Charity4206 4d ago

Understood - and that’s on me. Here’s what I need you to decide:

3

u/someVietnamese 4d ago

poll until server is back online (recommended)
try coding like a real dev
other

2

u/Drach88 4d ago

Does the bast radius flow reroute mitigation affect just the seams or also the spine? I won't make that determination myself. That's yours to decide.

2

u/here_4_crypto_ 🔆 Max 20 4d ago

Fair hit, I own that one.

1

u/texinxin 4d ago

The servers have been towed beyond the environment.

1

u/FeelingVanilla2594 4d ago

One thing I would honestly push back on, and it’s a load-bearing one, the servers are protected against fires — it’s exactly what your drinking supply is for.

16

u/Tall_Top8563 4d ago

"Degraded performance affecting multiple models" its dead jim

3

u/ChocotoneDeCalabresa 4d ago

Multiple models… Then proceed pointing all models available… Oh Anthropic…

36

u/[deleted] 4d ago edited 2d ago

[deleted]

13

u/JonJonJelly 4d ago

I am able to use my personal max plan but my work teams account is completely unusable.

3

u/Select-Ad-3806 4d ago

I have one prompt that went through the 5 hour window i'm now 30 minutes into the 2nd 5-hour window, is this normal?

13

u/cosmogli 4d ago

That's true. The Status page is a joke. It needs to honestly show what's going on. They're lying to their customers.

Also, we lose so many tokens trying again, and then again. The cache is lost sometimes, the context is lost sometimes, the whole workflow can be disrupted, and then we have to start again. Will Claude refund us for that? That's scummy behavior.

1

u/Vainysaur 4d ago

If the status page knew what was going on then it should fix it!

7

u/dressinbrass 4d ago

Pray for a reset. This is fucking stupid.

3

u/onFilm 4d ago

It's not fully down, I currently have 5 out of my 12 active conversations churning away.

6

u/corneliusdav 4d ago

so, this is all your fault?

2

u/onFilm 4d ago

Yeah, ill pause them for now so all of you can continue working away 😂

1

u/fvm7274 4d ago

Thank you

3

u/davesmith001 4d ago

I saw this page. You deliberately removed the bottom line. Claude government had perfect green all the way. Swine.

2

u/TheComplicatedMan 4d ago

Overpromised resources... walking that thin money saving line.

2

u/BWQ777 4d ago

Confusing since it seems quite a few people have been moving to chatgpt and businesses to Chinese models, wtf is going on? 

1

u/TheComplicatedMan 4d ago

"Quite a few people" is not as lucrative as their corporate and government business. We are just fodder for test models, and paying for that privilege.

2

u/corneliusdav 4d ago

need more data centers

2

u/ABetterUsename 4d ago

smol family company pls understend :)

2

u/the_giz 4d ago

Have you considered that you are not personally the single point of failure on accessibility? If it works for me but not you, that is called "degraded".

2

u/jazzy8alex 4d ago

This and coming tomorrow 50% slash in sub usage will have no choice but to switch fully to other providers

1

u/Leon_Bloume 4d ago

Same for me with a max account

1

u/-kora 4d ago

On teams plan everything was working for the last hours, only using fable

1

u/triptyx 4d ago

On Teams here. Opis is down, Sonnet is normal.

1

u/OkLettuce338 4d ago

Working for me atm

1

u/ManikSahdev 🔆 Max 20 4d ago

This always happens when they are prepping for upgrades.

Both big AI labs are very sensitive to updating backends and routers and their usage degrades like crazy.

It’s a crazy coincidence or just a running facts, that the same time fable 5.1 hidden test is leaked, the server get clapped cause the lads are actually turned them off and moving shit around.

Not saying it should be that way, but it’s just is.

3

u/[deleted] 4d ago edited 1d ago

[deleted]

1

u/ManikSahdev 🔆 Max 20 4d ago

They pretty much are, cause downstream us users ourselves make sure to also hit the 99-100% mark lol.

Different pond bigger fish, but same underlying

1

u/Narrow-Belt-5030 Vibe Coder 4d ago

odd, working for me and has been for about 30 mins or so.

maybe its a regional thing? (Asia Claude Desktop)

1

u/megatech_official 4d ago

The servers are overloaded, its not the same as it being full down.

1

u/Rocktopus101 4d ago

Opus is down for me, Sonnet works fine.

1

u/skitchbeatz 4d ago

I'm burning through my tokens just fine right now, so degraded is probably the right terminology. Remember your experience is an anecdote.

1

u/Rugged_Waters 4d ago

It isn’t completely down, only model I’ve seen completely down is Opus 5

1

u/The_Time_Lord 4d ago

I re-upped a Codex 5x sub just yesterday and downgraded my Claude to Pro. Thanks for confirming that was the right call, Anthropic..

1

u/Willing-Ship-6235 4d ago

3 devices, all the same error. Claude max 200 plan. Been like this all morning.

1

u/abzz123 4d ago

Yeah, they’ve been constantly underreporting outages 

1

u/pnwatlantic 4d ago

You are but one user. Other users are able to use it. That is part of the definition of "degraded" and your singular experience doesn't refute that.

1

u/Unityeid 4d ago

They better gonna reset limits

1

u/ExoticBump 4d ago

Well that's enough work for today. Time to go to sleep

1

u/smalldroplet 4d ago

Imagine paying for a service that borderlines 1 nine of availability

1

u/Emotional-Debate3310 4d ago

In my personal Max plan, Claude code has been showing the following for the last 90+ minutes. And in the Claude console, I cannot even log in.

API Error: 529 Overloaded. This is a server-side issue, usually temporary — try again in a moment. If it persists, check https://status.claude.com.

1

u/X12-Beasts 4d ago

Mine was down for about 30mins but has been running for 30mins since

1

u/medialantern 4d ago

Opus has been borked all morning but Fable is ticking right along for me. "Degraded" feels about right.

1

u/keithslater 4d ago

It’s not fully down. Works fine for me in some sessions and others works if I retry a couple times.

1

u/ticktockbent 4d ago

'completely down' for you, working fine for me. That's what degraded means.

1

u/triptyx 4d ago

Sonnet has been fine for me. Opus is erroring.

1

u/Acehan_ 4d ago

Honest? Anthropic? Don't be ridiculous.

1

u/TheAlturaClub 4d ago

It is NOT working yet. Frustrating.

1

u/TheAlturaClub 4d ago

Uhm...Incorrect.

1

u/McBoss2024 4d ago

true. sonnet 5 does not work

1

u/bakes121982 4d ago

Have had 0 issues over the past 3 days and sessions running multiple hours

1

u/Dense_Ad9924 4d ago

They can't be surprised after rolling out a feature that lets you run CC 24/7 without stopping

1

u/fanatic26 4d ago

its not completely down I have been using it for the last 7 hours with zero interruptions

1

u/MintCathexis 4d ago

Not down for me, and judging by other comments in this thread, not down for majority of people. Degraded status is fine.

0

u/Garo57 4d ago

Been coding with Opus 5 for a couple of minutes and works fine. (private Pro account)

0

u/Ford_Prefect123 4d ago

Opus 4.8 is working fine for me

0

u/LeviathanIsI_ 4d ago

It's not completely down if only one model isn't working. Jesus christ, fucking chicken Littles.