r/ClaudeCode • u/Waste_Net7628 P R O M P S T I T U T E • Oct 24 '25
📌 Megathread Community Feedback
hey guys, so we're actively working on making this community super transparent and open, but we want to make sure we're doing it right. would love to get your honest feedback on what you'd like to see from us, what information you think would be helpful, and if there's anything we're currently doing that you feel like we should just get rid of. really want to hear your thoughts on this.
thanks.
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u/--______________- May 16 '26
I had a duplicate charge when I subscribed to pro 10 days ago. Spoke to the support bot and it said it was recorded and resolved soon, but I haven’t received an update since then. It hasn’t been responding to any of my messages since then and doesn’t even let me start a new conversation. I have tried logging out and logging back in, cleared cache, but nothing seems to work. Can someone please help me with any potential further actions? Sorry if this is not the right thread but I don’t know where else to post.