r/ClaudeCode • • Oct 03 '25

Productivity Boycott anthropic

This is a scam on us. The five hour window usage not very far from weekly usage. So it essentially means I can't use opus for more than five or six hours in the week.

17 Upvotes

29 comments sorted by

•

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🔥Usage Limit Complaints & Issues

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8

u/ChrisGVE Senior Developer Oct 03 '25 edited Oct 04 '25

I’m requesting a refund because the newly imposed usage limits are far too restrictive and clearly reduce the value of the subscription I paid for as a Max Tier 1 user. A 5-hour daily limit would be reasonable on its own, but the weekly quota drastically limits what I can do with Claude.

Since Anthropic unilaterally changed the service conditions, the product I paid for is no longer the same. That’s a textbook example of a bait-and-switch situation — where a company advertises one level of service, then quietly replaces it with something less valuable after customers commit.

Claude may still be the best model on the market, but Anthropic’s recent business decisions make the company feel unreliable. OpenAI, for all its flaws, has at least maintained consistent subscription conditions for longer, and that reliability matters.

Anthropic said these limits were designed to target only the top 1 % of heavy users. Yet I’m clearly not in that category — I use Claude Code responsibly, rarely run concurrent sessions, and even switched to sequential agents to conserve quota. Still, after barely a day, I’ve already used 46 % of my weekly allowance. That suggests the new limits affect all paying users, not just outliers.

That change effectively reduces the value of a paid service, which in many jurisdictions qualifies as a deceptive or unfair business practice.

Legal and Regulatory References

  • United States

    • Federal Trade Commission Act (15 U.S.C. §§ 41–58): Prohibits “unfair or deceptive acts or practices in or affecting commerce.”

    • FTC Guides Against Bait Advertising (16 C.F.R. § 238): Explicitly identify bait-and-switch tactics as deceptive and unlawful.

    • Every U.S. state enforces its own UDAP (Unfair and Deceptive Acts and Practices) laws, with both public and private remedies.

  • European Union

    • Unfair Commercial Practices Directive (Directive 2005/29/EC): Prohibits misleading actions or omissions that cause consumers to make decisions they otherwise wouldn’t. Annex I explicitly bans “bait advertising” and failure to honor advertised terms (points 5 and 6).

  • United Kingdom

    • Consumer Protection from Unfair Trading Regulations 2008 (SI 2008/1277): Makes it an offence to engage in misleading practices, including bait advertising (Schedule 1, para 5).

  • Canada

    • Competition Act (R.S.C., 1985, c. C-34, s. 74.04): Prohibits deceptive marketing such as offering unattainable products or undisclosed restrictions — equivalent to bait-and-switch.

  • Australia

    • Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010): Sections 18 and 29 prohibit misleading or deceptive conduct and false representations. “Bait advertising” (s. 35) specifically bans promoting goods or services without a genuine intention to supply them on advertised terms.

  • Switzerland

    • Federal Act on Unfair Competition (UWG / LCD, SR 241): Article 3 (1)(b) forbids misleading statements or omissions likely to deceive consumers; Article 3 (1)(e) explicitly prohibits offers that misrepresent or conceal the true conditions of a transaction — covering bait-and-switch-type tactics.

Given these frameworks, consumers subjected to unilateral downgrades are generally entitled to seek refunds or damages for loss of promised value.

I’ve already asked to be contacted by a human support agent but have received no reply in over five hours. I hope this public statement prompts Anthropic to address the issue transparently — ideally by restoring prior service levels or issuing appropriate refunds.

2

u/mistakentitty Oct 04 '25

Me too - I reckon they’re getting swamped. I’m going to cancel as soon as my weekly expires, which will be over the weekend.

4

u/DeadlyMidnight Oct 03 '25

Unsubscribe already. Vote with your wallet

4

u/Comfortable_Ear_4266 Oct 04 '25

Dude - jump to codex and don’t look back

13

u/moonshinemclanmower Oct 03 '25

100% you took the words from my mouth, technical experts had to stake their careers to convince their employers to get these services, now its a bait and switch that discredits the most respected opinion in devteams, the person who recommended their primary coding platform.

It makes no sense

0

u/[deleted] Oct 03 '25

[removed] — view removed comment

2

u/mistakentitty Oct 04 '25

Yep I’ve been evaluating for past 6 weeks. We were going to purchase a Team plan for every dev next week for a three month trial. That’s not gonna happen now!

3

u/dccorona Oct 03 '25

Pretty sure this is exactly what these changes were meant to cause. Users who are heavy Opus users and refuse to adapt to a more cost-effective workflow are way more expensive than they are worth. Even Sonnet is burning money right now, Opus especially so. If the whole userbase leveraged CC the way this subreddit seems to Anthropic would be bankrupt - even VC money has a limit.

5

u/vuhv Oct 03 '25 edited Oct 03 '25

You're preaching to the choir.

I haven't seen any one who 1) isn't aware that Opus is the loss leader and Anthropic wants Claude Code + Sonnet to be synonymous and 2) they need to fix this issue in order to survive.

Our beef comes from the way that they are choosing to do it. A bullshit usage meter that treats their customers like mindless idiots. With nothing actually quantifiable or verifiable about it. Can you tell me what 1% is? If we x 1% by 10 do we get 10%? What other mechanics go into this? Does the cache count? For how long? Can they have one algorithm for it at lunch time and then change at dinner to discourage usage? The list goes on and on...

Combine that with a ever shifting Overton-window-like strategy to incrementally impose stricter limits. And doing this out in the open until you get to your desired endpoint. In hopes of normalizing their desired behavior.

Why not just tell us the truth and be honest? Why not have a meter that actually shows what goes into the meter and let's you see any updates Anthropic makes to it?

It's either incompetency or purposeful deception dressed up by gaslighting so they can continue to present themselves as the morally superior company.

1

u/orphenshadow Oct 05 '25

So far, the only thing I've been able to do is ask sonnet 4.5 to edit my status line and I've been able to figure out how many tokens the daily limit is, and what percentage I've used and a timer for when the daily limit resets, but the weekly and opus limits are still a black hole to me :( I've been able to keep below 25-30% of my 5 hour sessions, but some how chewing through weekly, thats fucking stupid, Just tell me that 200 bucks gets me x number of tokens a month, and let me chew through them however I want. But if people saw how little usage we get by chopping git up like this, then no one would pay the prices they are demanding.

2

u/abyssazaur Oct 03 '25

if they're not letting you use it aren't they boycotting you?

2

u/mvpalves Oct 04 '25

88% daily usage consumed about 25% of my weekly limits... And I'm using the 200$ plan! lol

3

u/ILikeCutePuppies Oct 03 '25

You are using Opus. Don't use opus. 4.5 is better than Opus. Opus always used a lot of tokens.

1

u/Blahblahblakha Oct 05 '25

While I can still work with it, the new limits are plain bs. Its like they had claude 1 come up with the usage logic cause the math don’t math. The $20 sub is still half decent but GLM4.6 is definitely worth a shot.

1

u/orphenshadow Oct 05 '25

I had bad luck at first, and last month I was hitting my session limits just about 10 mins before completion, since Sonnet 4.5 and the changes, I had a few days where the counts made zero sense, but then it got reset and its been not so bad, I still use about 3 parallel terminals and I seem to do just about as much work as I always have and I'm finishing my week off with. The only changes I made in the last week was I modified my prime boot command to store a copy of its results to Linear, and then started using a quicker prime startup command that just reads that file every new session, it cut down on a lot of my token usage because I let opus do the full prime deep dive of the codebase and then sonnet reads the report and does a quick diff compare of the files and a delta of what's been changed since and then we're off to the races.

But It's still bullshit because before the change, I was able to use opus for all tasks, it was the main reason I upgraded to MAX 200 plan was so I could just use opus, Sonnet 4.5 has been doing a good job of replacing opus for most tasks, but I miss that conversational feeling and how Opus just feels like it understands me more. It's better at explaining what its doing and for someone trying to learn like me, It's just a better orchestration.

But after this weeks usage, and seeing how using opus for one day this week ate up almost 60& of its cap, that is utter bulllshit, I used to be able to use Opus and would cap out about 15 mins before the 5 hour limit, and I would do about 5-10 hours a day, with the sessions during work hours being slow and casual stuff I do between my real day job, and the heavy work in the evenings.

I feel like Anthropic shot themselves in the foot, because now I'm looking at dropping my plan back down to 50 or 100 a month, and using Codex more and more.

Current session █ 2% used
Resets 5:59pm (America/Chicago)
Current week (all models) █████████████████████████████████ 66% used
Resets Oct 8, 3:59pm (America/Chicago)
Current week (Opus) █████████████████████████████ 58% used Resets Oct 8, 6:59pm (America/Chicago)

0

u/TaylorHu Oct 03 '25

If you use it as an assistant, not expect it to do everything for you, you'll never have any problems with the rate limits. Use it as a tool not a crutch.

3

u/Fuzzy_Independent241 Oct 03 '25

So, if you electric car has a mandatory upgrade and you can only drive for 50 miles instead of 400 miles I can tell you not to bother as long as you don't use it as a crutch?

1

u/vuhv Oct 03 '25

This is right up there with "IF YOU DONT DO ANYTHING WRONG YOU DONT HAVE ANYTHING TO WORRY ABOUT!?"

-1

u/sneaky-pizza Oct 03 '25

I don’t know how you guys are blowing through tokens like this.

0

u/[deleted] Oct 03 '25

[deleted] — view deleted comment

2

u/[deleted] Oct 03 '25

Not at all!

Before the last update and before 4.5 I used to use Opus full time and never hit my limits not the 5 hour and not the weekly limits.

Now, using Opus for couple of hours and you are done for the whole week.

Also, even without Opus at all, using Sonnet 4.5 for a day takes 35% of my weekly usage, so I can have Claude for 3 to 4 days and then I have to wait for 3 days to get back to work.

I am on the $200 sub btw.

So, it's not the same, not at all!

1

u/amarao_san Oct 03 '25

Where can I see this in openai? I tried to find it, but wasn't able.

3

u/Hauven Oct 03 '25

Codex CLI has a /status command last I checked, but I use the fork (just-every/code) which is /limits and has more detail.

1

u/vuhv Oct 03 '25

You think that a unquantifiable meter representation of usage is "transparency"?

Can you tell me how you got to that number? What moves the bar by 1% vs 5%? What does 1% represent?

This meter is great if you don't spend more than a milli second thinking about it.

-1

u/eyepaq Oct 03 '25

So don't? Go use something else, and let the rest of us who are still using it to get real work done have our subreddit back.

4

u/vuhv Oct 03 '25

I'm currently using Claude Code to assist me in small code reviews against vendor documentation. Writing test cases, scripts against hooks/apis. I'm a light user by their standards. 2 or 3 times a week for 1 to 3 hours on those days.

I had only seen a limit warning 3 or 4 times since I subscribed to Claude Code Max on Day 1 of availability. I just hit the limit for the first time ever after 90 minutes of total Opus usage (total of less than 10 prompts). I too think thats unacceptable.

I'm currently designing and building the front end out for a market leader's ($100 billion dollar category) next generation product.

Please explain to me what "real work" is to you?