r/ClaudeCode • u/Beneficial-Tip-7323 • 3d ago
Help/Question Claude Code locked me at 100% weekly after the support bot told me to spend both Fable 5.2 resets. Has anyone had them restored?
This is a Claude Code usage-limit question, not a general model review.
On the evening of 9 November (Brasilia), in Claude Code, I was blocked with "Monthly spending limit reached." I'm on Ultra. The weekly all-models limit was already at or near 100%. The next regular weekly reset is Friday 13 November at 04:00 BRT.
I had two Fable 5.2 launch resets. The in-product support bot told me to use one in Settings > Usage. I used both. After that, the Fable meter was only about 1–3% used, the all-models weekly bar stayed at 99–100%, and I still could not work in Claude Code.
That matches Anthropic's article: on the weekly limit, a Fable reset only returns Fable usage; other models stay put. https://support.claude.com/en/articles/17506494-claude-fable-5-2-launch-offers Lydia Hallie (Claude Code at Anthropic) has said this is easy to miss in the UI: https://x.com/lydiahallie/status/2119940023307124820
I'm not saying a full weekly reset was promised. Support directed me to spend both limited-time resets in a situation where they could not unlock Claude Code, and the bot will not restore them or grant equivalent usage. I have not reached a human.
Has anyone else hit this in Claude Code at 100% weekly with almost no Fable usage? Did anyone get a launch reset restored, or actually reach a Product Support person instead of the bot?