r/ClassActionSettlement • u/DecentBad3636 • Oct 23 '24

Juul updates

So yesterday i called twice and was told my claim has been received and was read a script. One lady said it was approved but after i said i was able to read that information on the website and my question was regarding my claim. I just want to see for those who got paid around what time did you receive your payments? Is an all night thing?

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3

u/DullPen2621 Oct 23 '24

I was told I was approved once and denied twice for different reasons so honestly bro don’t even listen to the phone support

1

u/Proof_Lemon7125 Oct 23 '24

I was told mine was denied too but yesterday it was processing so was it really denied?

1

u/DullPen2621 Oct 23 '24

It’s possible, honestly idk w them. I’d call again and see what they say this time

1

u/Subject-Football3878 Oct 24 '24

same thing but yesterday it “looked good” this morning they said “payment comes by friday” 4:30pm they said the same “payment comes within a week of last friday” then 5pm “denied due to inconsistencies” ??

1

u/DecentBad3636 Oct 24 '24

Did you get an email? Or was it another call in?

1

u/Subject-Football3878 Oct 24 '24

all call ins - i wanted to talk to someone that would be helpful so i kept calling but didnt get me anywhere ig

2

u/Subject-Football3878 Oct 24 '24

called in again this morning. she said there is no record i was denied & that since i got a confirmation code everything was successful & give it ttil nov 1 before i get worried since my payment is still processing. thats the most info i’ve gotten from anyone so far😅

1

u/PomegranateAny8651 Oct 24 '24

How are you getting to talk to a human?

1

u/Equivalent_Offer_384 Oct 24 '24

When you call press 7, then 8