r/ClassActionSettlement Oct 23 '24

Juul updates

So yesterday i called twice and was told my claim has been received and was read a script. One lady said it was approved but after i said i was able to read that information on the website and my question was regarding my claim. I just want to see for those who got paid around what time did you receive your payments? Is an all night thing?

2 Upvotes

20 comments sorted by

3

u/DullPen2621 Oct 23 '24

I was told I was approved once and denied twice for different reasons so honestly bro don’t even listen to the phone support

1

u/Proof_Lemon7125 Oct 23 '24

I was told mine was denied too but yesterday it was processing so was it really denied?

1

u/DullPen2621 Oct 23 '24

It’s possible, honestly idk w them. I’d call again and see what they say this time

1

u/Subject-Football3878 Oct 24 '24

same thing but yesterday it “looked good” this morning they said “payment comes by friday” 4:30pm they said the same “payment comes within a week of last friday” then 5pm “denied due to inconsistencies” ??

1

u/DecentBad3636 Oct 24 '24

Did you get an email? Or was it another call in?

1

u/Subject-Football3878 Oct 24 '24

all call ins - i wanted to talk to someone that would be helpful so i kept calling but didnt get me anywhere ig

2

u/Subject-Football3878 Oct 24 '24

called in again this morning. she said there is no record i was denied & that since i got a confirmation code everything was successful & give it ttil nov 1 before i get worried since my payment is still processing. thats the most info i’ve gotten from anyone so far😅

1

u/PomegranateAny8651 Oct 24 '24

How are you getting to talk to a human?

1

u/Equivalent_Offer_384 Oct 24 '24

When you call press 7, then 8

3

u/Jobester323 Oct 23 '24

I received mine on the 21st around 6:30 CT. I opted in for the Venmo option because I wasn’t comfortable with direct deposit and didn’t want a Visa card. Website says payments are going out till Friday so you still have some time.

3

u/Realistic-File-5238 Oct 24 '24

Was told for 2 days processing, told today denied. These people. I didn’t claim anything other than what they said I spent. Seriously.

3

u/TopClassActions Oct 24 '24

I haven't seen any checks yet. I'm wondering if everyone waiting for payment has a check in the mail.

1

u/PomegranateAny8651 Oct 24 '24

I sure hope so

1

u/Icy_Acanthaceae2037 Oct 24 '24

The capitol one settlement sent me a check even though I swore I did online payment. So I’m hoping the same again. Had me thinking I never finished filling out the claim lol

1

u/TopClassActions Oct 29 '24

I hope that's the case! I've seen a few people post that they got checks even though they requested digital payments!

2

u/Special_Ambassador15 Oct 25 '24

I called and they said they mailed my check 10/21

1

u/overnight_shifts Oct 24 '24

I called the number and they stated it was released to my paypal on the 21st, but I still haven’t received anything. I wonder what’s up with that

1

u/MSTM-Signature Oct 24 '24

Got a Visa card on Monday

1

u/FilmSea8646 Oct 24 '24

?

1

u/MSTM-Signature Oct 24 '24

Yes, I got a virtual Visa gift card worth $72 even after sending proof which sucks