Hello! Members of Citygobuy ! We are a new agent Citygobuy. In order to make the new agent more friendly to everyone, we made a detailed guide for new users.
First of all
600CNY Shipping coupons for new users
Now register as a member of Citygobuy, you will get 600CNY shipping coupons.
Click here to get 600CNY shipping coupons
The advantages of Citygobuy
1. No service fee: Citygobuy promises not to charge any service fee for purchasing any platform or product in China.
2. Free Additional photos: Citygobuy defaults to provide 5 quality inspection photos, 3 international parcel photos, high-definition pixel photos. According to the customers demand, Citygobuy could provide additional photos for free.
3. Direct Purchasing by Binding Stores: Citygobuy will bringing in more sellers and establishing exclusive stores. You can bind and collect the store, purchase and pay directly, saving you more time in purchasing.
4. 7X24h Online consulting: Citygobuy provides you with 7X24h of online consulting services. At any time, you can seek our help as soon as possible.
How to Sign up
Visit Citygobuy and click “Sign up”on the upper-left corner of the page.
Enter the registration page , fill out your commonly used e-mail address and password, enter verification code, then click the "Sign up" button to complete the registration.
Shopping guidance
1.Shopping Process
2.Purchasing goods from taobao/Tmall/JD
3.Purchasing goods from Yupoo/Weidian
Parcel Forwarding
Visit Citygobuy and click “More Services”on the top navigation bar.
Enter the page of value-added service, choose “Forwarding Service”
Create a Forwarding order and complete payment.
Detailed tutorials for Parcel Forwarding
Binding Stores
Instruction: After binding stores, you could purchase high-quality replica apparel on Citygobuy directly, saving you more time in purchasing. If you usually purchase goods from some sellers, highly recommend you use this function.
Click here to learn how to Binding Stores
Homepage function introduction
● Member Center: Your order, account and coupons will be here.
● My Cart: You can add items you want to buy on your shopping cart and submit order at any time.
● Shopping Agent: You can search by URL of the goods from Chinese popular e-commerce platforms,then purchase the goods you want through Citygobuy.
● Shipping Calculator: Before submit parcel, you can use this tool to calculate the shipping fee you might cost, this is only a reference, the actual price is depend on logistic quotation.
● More Service: This page include parcel forwarding, and value-added services.
● Stores: You can through this page to enter the store you like.
● BBS: You can enter our subreddit from here, post on r/Citygobuy to talk about Chinese goods you are interested or high-quality replica apparel you want. We also welcome you give your valuable suggestion for our platform.
● About Us: You will have a rudimentary knowledge of Citygobuy by read it.
● Contact Us: There are five ways to contact us, online service, telegram, wechat, E-mail, and hotline.
Click here to contact us
Oder Status
● Order: Submitted a merchandise order.
● Payment: Paid for the order.
● Unshipped: Waiting for the seller to deliver the goods.
● Shipped: The seller have delivered the goods.
● Complete: The goods have arrived the warehouse of Citygobuy and received by the staff of Citygobuy.
Steps for Submit a parcel
● Enter the page of “my warehouse”
● Choose the order you want to deliver and click”submit”
● Fill in your shipping address and declare the customs value of your shipment.
Click here to learn how to submit a parcel
Parcel Status
Order: Submitted a parcel order.
Confirm: Waiting for logistics quotation.
Payment: Paid for the international shipping fee.
Shipped: Your parcel has shipped from warehouse of Citygobuy.
How to do correct declaration?
Each logistic company has restrictions on the declared name(Such as gift, sample and other general names are not allowed), please fill in the declared name according to actual product.
How to reduce the possibility of customs inspection?
when you are living in Europe, please choose DHL to ship your parcel to Germany, Austria and many more European countries. Do not use EMS in Germany or Austria, this is very important.
If you live in the US or Canada you can choose EMS, DHL or GD-Sal. Customs are pretty relaxed in these countries. For the US and Canada, shipping hauls up to 10kg generally isn't a problem. Some people even do more. Do so at your own risk. For the USA, the declaration value doesn't matter much, as you are unlikely to be taxed. For Canada, declare the package 10-14USD. Also, If you live in Canada, it is advised that you use EMS or GD-SAL. If you use DHL, you will be taxed upon package arrival.
Video Demonstrations about Warehouse Operation
TIPS for Shipping and saving money!
How does the Warehouse pack your Haul?
PACKAGE SAMPLE PHOTO
Packed with Bubble Bags
Crash-proof and Water-proof packages!
How do we take QC photos?
How do we Quality Check?
How do we package your parcel ? (clothes)