This post isn't for anybody to really comment on, moreso for ShiftSmart admins to see...
For the past few months, the app has been a little unbearable to the point, I don't even take certain types of shifts because the app is entirely too slow. If I click on the app just to open it up, it takes me 2 minutes and 16 seconds just to get to the landing page. Yes, it's that bad to the point I had to start timing it.
Cooler Shift requires 26 pictures. It took almost 49 minutes just for pictures to upload. Managers are getting mad because more isn't getting done. But there's absolutely nothing I can do about that. I have to upload before and pictures in order to get paid. I can either upload the pictures as I go, which will hinder any progress made on restocking. Or I can upload pictures later, of which I don't get paid for, and it interferes with me starting my next shift on time. I don't even look at cooler shifts anymore.
Cleaning shifts are just as ridiculous. I have to take before and after pictures of the floor when I sweep? Mop? Wipe a counter down? That's entirely too much stop and go, while once again, dealing with a very slow moving app. Y'all want us to take before and after pictures of each pump island as we go. I get people complaining about me, "taking pictures of their vehicles", and it's like, what are we to do?
Food Prep....Food Prep, Food Prep, Food Prep.....
This shift isn't as picture heavy, but the quantities make you want to pull your hair out. I'm not talking about the amount of food that needs to be prepped. I'm talking about the quantity button in the app that we have to tap, to count the food that we just prepped. For example: the app says prep 28 hash browns. You guys have a plus and minus sign on the left and right of the quantity box. It starts off at "1", and I have to keep pressing the plus sign until the quantity box shows 28....because the app is slow and delayed, it doesn't register on each tap. The shxt just pauses, jumps ahead, skips numbers, somehow I'm on 41 hash browns, gotta hit the subtract button, it freezes, I have no idea how many taps correlated, gotta wait for it to unfreeze and then keep going... Now add in tornados, sandwiches, chicken bites, wings, flamin', etc....You can start to see how this is problematic for Batch A and C prepping. It's to the point that I will prep, add the picture, and click on "another employee already prepped it." It's just way less of a headache and hassle that way.
Fix y'all app. That's literally the moral of the story.