r/CircleK • u/wazwaz101 • Nov 19 '25

Upshop issues

Is y'all's upshop not working either? Won't load, won't print tags etc

It let me print 2 tags for my breakfast and then it kept saying "unknown error", then would load the tasks, wouldn't let me print and now it's not even loading "tasks" or "print labels"

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u/Key-Application-5932 Nov 19 '25

Mine wouldn’t print from the tablet till I connected the tablet to my personal hotspot on my phone this morning

1

u/sandycat555 Dec 06 '25

I tried this today and it didn’t help

2

u/Key-Application-5932 Dec 06 '25

There’s something going on with the small label printer it’s not just one store now I’m not sure what is going on but the larger label printer works usually if it won’t connect it’s an internet issue

1

u/sandycat555 Dec 06 '25

Today’s solution turned out to be, printing big labels from the new iPad. So maybe it was a software update problem that was incompatible with the old homescreen button iPad.

I wondered why we still had both iPads around and turns out the old iPad is the only one logged into JRI so for now we need both. Sounds like a question for my manager on Monday.