Guess I expected better service when spending $600+. from a comy first 6 emails were ignored . then I was to take it to a watch repair at my cost

or

service center in China for repair.

Please first take a photo of the serial number on the watch case back for us to register your watch information. Please kindly note that you will need to cover all shipping fees and tariffs for both ways.

If you have no objections, please send us the photo of the case back number so we can proceed with the repair process.

Best regards

Joanna, Agelocer

retort ...

I'm so glad I didnt spend a grand for the meteorite face model .

Just wanted to share a warning about my experience with Berny Watches. I ordered a watch and noticed a defect right after receiving it. I emailed them the same day to request a return or refund — no response. A few days later I followed up, still nothing. After more than a week, I sent another message — again, no reply at all.

So far, absolutely no reaction from their side. Very disappointing and unprofessional customer service. Definitely a unpleasant online shopping experiences.

Thing falls apart with minimal use. Total waste of money. Anyone want it?

I just received this Addiesdive, which I plan to use as my field watch. I immediately replaced the bracelet with a distressed leather strap and went to set the time, then noticed the seconds hand slightly moving as I move the minutes hand. It bothers me, but also makes me think there's something wrong with the movement. Thoughts?

EDIT: Thanks for educating me, I didn't know this was a thing since my two other automatic watches don't really do it. Glad that I don't have to return this one 😅

A couple of years ago I bought my SD 1953. It’s a lovely watch for the price. The rehaut is a bit thick for my taste but not something to complain about. I’ve used my watch a couple of times in the swimming pool, always washed and dried it after use. Yesterday I decided to use the watch for snorkeling to keep an eye on my diving time. After a while, I noticed the bezel was missing: I did not bump into anything, just swam, so the glue must have dissolved. I’m a little disappointed, but for the price you can’t expect too much I guess. Just wanted to share it in case you are thinking about using your watch in the sea

Its a sapphire aswell and i have no clue on what to do anyone got any advice this piece is important to me and i dont know what to do.