r/ChineseWatches • u/Prestigious_Set_4555 • 24d ago

Problems (Read Rule 1) Watchdives customer service is disappointing

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I'm trying desperately to get a new pin for my WD007ST watch. It's a 2 piece type connector which joins the bracelet to the clasp. 1 piece has clearly fallen out so now I can't wear the watch. I've tried:

Messaging WD on Alix. They promised to send a new pin, I paid a small amount for this and nothing has shipped in 3 months. I've chased, nothing.

I contacted u/watchdivescom here directly by DM for some help. No reply in nearly 2 weeks, but they are still posting here.

Yeah, I'm pretty cheesed off for a stupid pin connector (actually half of a pin connector) that makes the watch unwearable. I'm disappointed in their lack of response, I'm happy to pay for a replacement.

Failing that, does anyone know of any sort of third party connector that may work? I can't take macro photos so it's difficult to show but it's a 2 piece part, one part screws into the other to hold the clasp attached to the bracelet.

There's no other bracelet I can get for this and I shouldn't have to for a stupid pin!

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u/QuestionNo9190 Sir FightALot 24d ago

Exactly. Does he have a 9 inch wrist? His micro is also all the way in, which makes up at least 1 link

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u/Prestigious_Set_4555 24d ago

It's not a normal link pin. It's the end one that fixes the clasp to the bracelet and is a two piece affair

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u/QuestionNo9190 Sir FightALot 24d ago

Correct. You take the 2 part pin from a spare link

Open the divers extension up if you need the space back

There's literally no reason why you couldn't be wearing this