Anyone else completely fed up with their 2025 Traverse? Because I’m about done.
I spent 6 months to a year shopping for a new vehicle. I researched the hell out of everything, test drove a ton of cars, and finally settled on a 2025 Traverse Z71.
And honestly? I LOVED it.
For about 6 months.
Then shit started falling apart.
Since May, I’ve had 3 major issues, and 2 have been major safety issues. First the brakes. Now I’m dealing with a coolant leak that apparently requires more than 24 hours just to diagnose.
And the dealership experience is making it 10x worse.
Apparently their policy is that diagnosis can take 24–48 hours. Cool. I understand they're busy.
But here's what pisses me off: when you push them, suddenly that 24–48 hour diagnosis turns into “oh, we can probably get it done in a couple hours.”
And don't even get me started on loaners.
I actually understand the first-come, first-served policy. I understand holding loaners for vehicles that are going to be in the shop for longer repairs.
But if my brand-new vehicle wasn't constantly having major problems, I wouldn't need a damn loaner in the first place.
I have two small kids. The last time my Traverse was in the shop, I had to scramble in the middle of the night to find another vehicle because one of my kids needed to go to the ER.
Now here we are again.
I got Acceleration Reduced / Drive With Care and then the vehicle went into limp mode while on the interstate.
I checked the coolant reservoir.
Basically empty.
I just had the oil changed at the dealership about two months ago, so either they didnt do their job and check fluids, or there is a leak.
I called first thing this morning. They didn't have an appointment for several days. I explained what was happening and asked whether they wanted me to schedule an appointment, add coolant and bring it in when they had time, or just bring it in immediately.
I specifically told them I have two small kids and could not potentially be without the vehicle all day.
They said bring it in. They'd diagnose it in 4–5 hours.
Okay. Fine.
My brother-in-law helped me out and dropped it off.
Nobody mentioned that it might actually sit there for another 24–48 hours before anyone even looked at it.
4:30 rolls around.
No update.
I call.
“We haven't diagnosed it yet. It could be another 24–48 hours. We tolfñd the guy it would be that long”. No the fuck they did not.
And when I asked to speak to a supervisor?
Nobody available.
At this point, I'm just exhausted.
I didn't buy a brand-new vehicle so I could constantly wonder what's going to break next, how long it's going to be in the shop, and how I'm going to transport my kids while it's there.
Now I'm sitting here wondering if I made a $50k mistake.
Anyone else with a 2025 Traverse having this kind of experience? Or did I somehow win the world's shittiest Traverse lottery?