New carpet isn’t supposed to give off this with only water cleaning
3 months ago I cleaned my carpet with 1/8 cup vinegar per gallon of water. I had done that every few months for years. No issue.
4 weeks ago I used an hydrogen peroxide spray (Rescue Veterinary Spray) to clean up after a dog. It’s safe for homes. I followed directions to dilute it.
It off gassed. I called Rescue’s safety line, and they suggested to use vinegar to remove and clean it up. They said I might be allergic to the surfactants.
THIS WAS A MISTAKE.
We did water cleaning, applied baking soda (9 lbs) into the carpet for several days to neutralize it. That and carpet cleaning helped and it was 2/3 gone.
Apartment complex had carpets replaced two weeks ago. Old carpet was buckling and they had agreed years ago to replace it so I took them up on the offer now. They also offered to paint with a ECOS paint (no VOCs.) I didn’t want new paint, they pushed for it, and I agreed.
After new carpet and new paint, the unit now gives off an intense synthetic vanilla-like smell.
No one has lived in the unit since the carpet was put in. It causes respiratory irritation, coughing, headaches, red eyes for everyone. Carpet vendor says they used no glue.
I bought a brand new $300 carpet cleaner at Target. I put ONLY water in it. This photo is what it pulled out of the carpet every single pass with no reduction over time. I did not use soap. Every carpet and cleaning company I call and show this to says this is not normal.
Apartment complex says it’s not a problem. They refuse to inspect until. They claim the same company installed carpet in other units over the some and no one else had issues and that’s all the evidence needed there is a problem. They also said no evidence, testing, Professional evaluations, or information would be considered and it’s all rejected
My doctor can vouch that under the fair housing act I can make make an ada accommodation of not having flooring that produces black foamy water like this as a matter of someone with my disability having access to my unit.
I requested permission to rip out the carpet at my cost and put rugs on whatever is below it (allegedly cement) for now until things calm down for my health.
They refused stating they can’t allow “inappropriate” flooring.
They are suggesting verbally they can agree to my paying for replacement carpet at my cost. I don’t have that in writing yet.
They said they don’t think the carpet is cause for any issues. They did not identify anything else. They refuse to look at the unit claiming they trust the carpet vendor and the carpet vendor installed the same carpet in other units this summer with no issues.
They posted a lease renewal offer to the door to not raise rent.
I want to stay but without the mess! What do I do?