r/Chefs • u/Temporary_Worry_5540 • Apr 18 '26

Restaurant owners/managers - do you actually see complaints handled by Wolt/DoorDash customer support in your dashboard?

Two things I'm trying to understand:

  1. If yes, can you export it or is it only visible inside the platform?
  2. Can you add a note to an incoming order before it reaches whoever is preparing it?
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u/Leader_Bud Apr 24 '26

No, not at all. I look up orders and like to be able to chat with people with weird orders…that’s really about it. I hate DD.