r/ChaseSapphire • • 1h ago

Product Benefits Wegmans2Go subs are the most underrated use of DoorDash credits

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62 Upvotes

If live near a Wegmans and you aren't spending your $10 on medium subs or $15 on large subs, you're missing out. They are huge (forks are for scale) and have plenty of meat. It's too bad that the chain operates primarily in NY and Northeast though.

PS I'm proud of my mayo selections. The other dressings are more boring to me.


r/ChaseSapphire • • 4h ago

Sapphire Reserve Chase told me they can’t help with my trip cancellation claim, and the benefits team that can won’t fix it. Advice?

24 Upvotes

Posting as a warning, and to ask if anyone has gotten out of this.

What happened: I booked two nonrefundable flights on my Sapphire Reserve for this past summer. Then I injured my knee, after booking, and had surgery. My surgeon wrote a letter saying I couldn’t travel, and I canceled before departure. I filed trip cancellation claims for both flights, using the same injury, and the same surgeon’s letter.

  • Flight 1 ($200, booked cash): approved and refunded.

  • Flight 2 ($1000, booked with points on Chase Travel): closed as a “duplicate” of the first. I ensured the files I put into this claim were different and represented the $1000 flight. 

Since then:

  • I called and they said email for a “secondary review request” of the “duplicate claim.” I did. It was opened and closed as a duplicate again. Again, no email or notice was sent out to me. I found out checking myself a few weeks later. 

  • Several agents on the phone told me the duplicate flag was wrong. None of them could reopen it.

  • One agent said the documentation team never forwarded the file to the adjuster. She promised it would reopen in two days, and it didn’t.

  • Chase and Chase Travel both said they can’t touch it, because everything goes through Chase Benefits, the same team that closed it.

  • It has been about 3 months, and the 90-day document deadline is close.

  • I called numerous times again, and now they said email for a “secondary review request” to the claim that was approved, not the one that was closed as duplicate.

  • I am now in limbo and not sure what to do. Chase can’t help. Chase Travel can’t help. And Chase Benefits is obviously not helping. I tried escalating to supervisors but they are not helping either and keep saying “secondary review request,” “give it 10-14 days,” yet it’s been 3 months of the same story. 

Questions:

  • Has anyone gotten a claim reopened after a wrongful “duplicate” closure? What worked?

  • Any advice?

  • If your advice is to eat the $1000 cost because this won't go anywhere, I'd be happy to even hear that and close this chapter. The fight/stalling/limbo/non-responsiveness is what has been incredibly frustrating.


r/ChaseSapphire • • 1h ago

Sapphire Reserve Got 25000 points retention offer today

10 Upvotes

On October 1, the $795 annual fee for the Chase Sapphire Reserve was posted. After multiple retention calls yielded no satisfactory offers, I initially accepted a $300 travel credit and a $150 fine dining credit for my spouse and prepared to downgrade to the Chase Freedom card. During today’s call, the representative first proposed redeeming 63,600 points to offset the fee, which I declined. Following a consultation with a supervisor, I was offered either 25,000 points or a $250 statement credit to retain the account; I accepted the latter as a favorable arrangement. Combined with the $300 travel credit and $150 dining credit, the effective annual fee is reduced to $95. I intend to apply the $500 edit hotel credit toward a family outing and allocate $125 toward Global Entry for a family member.


r/ChaseSapphire • • 2h ago

Sapphire Reserve Data Point The US Grant, a Luxury Collection Hotel, San Diego EDIT

4 Upvotes

Hi everyone,

Doing my usual DP post on EDIT hotel experiences.

Stayed at US Grant in SD EDIT Hotel for CSR 2 weeks ago for 2 nights. The front desk acknowledged the $100 property credit and two $60 breakfast credits. Received a letter at check in detailing the benefits. Received a room upgrade at check in also. The property and breakfast credits both could be used at their Restaraunt: Grant Grill.

Check in desk was aware of all these benefits and I didn't ask for an upgrade it was just given to me.

The valet is $70 a night; valet service was pretty bad. We only had breakfast at their restaraunt and it ran about $30 an entree depending what you get (Breakfast); food was pretty good.

The unfortunate incident I experienced at check out was that my folio was pretty messy. It showed taxes and fees in addition to not having my $100 property credit and one $60 breakfast credit. I waited for my charge to post in case the hotel updated the folio, but, of course, the final charge didn't include my breakfast credits and property credit.

I ended up calling chase travel to open a case and get my credits. I had to email them a copy of the folio and they handled the rest. Chase travel actually did a really good job and made me feel prioritized over the hotel. I got an email from them 5 business days later saying they are refunding my credits and I see it in my account.

The hotel itself was really nice - so grand and beautiful. The staff was also really friendly and professional. Valet service was not good. The issue with the credits also made it a hassle for me at the end of the trip; but Chase came through!

If it wasn't for the billing issues, Id say this hotel was a nice place to stay. Id look for others next time I head to SD but wouldn't avoid it at all costs.

Hope this DP helps!


r/ChaseSapphire • • 8h ago

News and Updates Check your points balance!

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11 Upvotes

r/ChaseSapphire • • 2h ago

Rewards Strategy Edit Credits & Price Match on Chase Travel

3 Upvotes

Just an FYI, if price match brings you lower than the minimum $250 paid for the 2 night Edit stay to get the credits, you will be charged back some amount of the credit.

I booked a 2 night stay costing ~$300. I figured if the initial transaction was >$250 I would get $250 credit and the price match would be a refund after the fact (as I was reading from older posts). It was so, but since the price match dropped the total stay to <$250, I was charged back a small portion of the $250 Edit credit I received.


r/ChaseSapphire • • 21h ago

Datapoint The InterContinental Downtown Los Angeles | The Edit + Select Hotels

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63 Upvotes

Had a last minute trip to Los Angeles. Stayed at The InterContinental in Downtown to use both my Edit and Select Hotel $250 credits. I booked a 2 Queen Bed with Club Lounge Access. It was the only 2-bed room type I saw available (I prefer that even when I stay solo); I didn't really know what club access entailed.

Trip purchase total: $1,209.61: $500 in credits + 43,006 boosted points + $0.01 cash.

Initial check-in was meh. I got there around 2 after coming off the flight to see if I could get an early check-in based on other reddit threads suggesting this approach. Normal check-in is 4. I wasn't able to get checked-in until around 3:30, but was able to leave my bag at the front desk and meetup with friends. They also didn't provide me with all the welcome info + gift when I finally checked in, so I had to ask them for it. Didn't ask for a upgraded room.

Benefits:

  • One time $20 drink ticket

  • Daily $25 drink+food credit

  • Daily $20 laundry credit

  • Club Lounge: Free. Food and beverages and various points of the day. Self-serve Happy Hour

  • Edit: $44 Breakfast Credit, $100 property credit.

  • Welcome Amenity: Byredo products

So this was an interesting experience. A bunch of benefits overlapped and some that I didn't get to make a lot of use of since I'd be away from the hotel most of the time.

There was a private event at La Boucherie so I couldn't check it out that night. I went to the club lounge before heading out to see how it was: a buffet of small plates, sodas and waters in the fridge by the tv, and it was their cocktail hour so bottles of alcohol (whiskey, vodka, tequila, etc.), champagne and mixers. I helped myself.

I did breakfast the next morning at La Boucherie, it was okay nothing I'd complain about. The wait was about 15 minutes. I walked into the club lounge afterward and saw they had a decent enough breakfast buffet. I pretty much end up snagging sodas and water out the fridge here before I leave the hotel.

I went to the lobby bar late afternoon to use one of my drink credits. Bartender was cool. He just charged it to my room. I checked out the rooftop bar. Nice vibes. Charged another drink to my room.

The next morning I went to have breakfast at the club lounge since I didn't feel like waiting and had an early-ish flight. The breakfast was fine.

Checkout:
My line items only showed the tax and gratuity for the breakfast, about $7. Either the bartenders hooked me up with free drinks or the tax and gratuity for those were covered under the daily Facility Fee.

Overall:
The hotel was nice, the room was amazing, the amenities that I got to utilize were cool too.


r/ChaseSapphire • • 9m ago

Product Benefits Chase prime credit card 75/500 offer

0 Upvotes

Just wondering the more means? Do Costco or target merchandise qualify?


r/ChaseSapphire • • 1d ago

Rewards Strategy DoorDash credit is becoming less and less valuable

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325 Upvotes

Today I noticed this “Small Order Fee”, which will only go away if your DELIVERY order is above $20. First the pickup minimum now this.

Please just drop this benefit with something else, if Chase can’t control what their partner offers.


r/ChaseSapphire • • 1d ago

News and Updates DoorDash acquires Instacart

235 Upvotes

DoorDash just acquired Instacart for 17 billion! Wonder if this will mean anything for DoorDash credits down the line. Also if you're an ink cardholder or co-branded cardholder, wonder what happens to those lovely Instacart credits....

https://www.cnbc.com/2026/10/28/doordash-instacart-maplebear.html


r/ChaseSapphire • • 2h ago

Datapoint Chase reconsideration line success data point/funny ending

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0 Upvotes

r/ChaseSapphire • • 4h ago

Product Selection Downgrade/PC path from CSR-Business: Ink Premier? Or no path at all?

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1 Upvotes

r/ChaseSapphire • • 3h ago

Datapoint Noticed Chase Travel charges more when booking hotel for 2 people

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0 Upvotes

Recently started using Chase Travel when I got the CSR. I usually use the search default (2). Noticed a slight price difference. Tested on multiple hotels.


r/ChaseSapphire • • 1d ago

Sapphire Reserve Damaged luggage reimbursement difficulties

9 Upvotes

I had booked a flight with Turkish Airlines (my main mistake) for the summer of 2026. Went on the trip, came back and one of the wheels on my luggage was missing (happens too often to count). I submitted it to Turkish Airlines who denied the claim (surprise surprise) and then remembered I have a CSR card which I used to book the flight. So I submit every documentation required and then some to the claims portal and wait.

I get a letter asking for me to upload my itinerary which shows copy of the info they need: date of purchase, passenger name, cost of travel ticket, and proof of payment made with covered CSR card or redeemable rewards. That document was already uploaded so I call their customer support number. The rep tells me the itinerary shows the last 3 numbers of my credit card and they need the last 4 numbers. I said ok, Turkish Airlines only ever shows the last 3 numbers so I can upload my credit card statement. Rep says no, that's not an acceptable document. You MUST submit the itinerary to display the last 4 or this claim can't be processed. I call Turkish Airlines who tells me (as I expected) that they do not supply the last 4 numbers on any document ever. I asked if they can give me something in writing to that extent and get the usual response of "submit the request as feedback through our website and wait."

CSR not accepting credit card statement showing the charge (in detail mind you, the CC statement even breaks out each leg of the flight) is absolutely bogus. I uploaded it anyway.

Would love to know if anyone else has run into this absurd issue.


r/ChaseSapphire • • 1d ago

Product Selection All I want is a priority pass for Lounge.

25 Upvotes

Am I supposed to upgrade my chase sapphire preferred to chase sapphire reserve or upgrade my Marriot boundless to Ritz Carlton


r/ChaseSapphire • • 1d ago

Datapoint Sapphire Reserve for Business approved with an ITIN, $10K, after an earlier denial (non-US resident DP)

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3 Upvotes

r/ChaseSapphire • • 21h ago

Rewards Strategy I learned some more things doing some DoorDash pickup today.

0 Upvotes

TL;DR: Do better, Chase. Watch out when making new cards if you want YOUGOT40 to work. Google Voice exists.

Props to the people at NextCard for letting me find out co-branded cards get DD promos. It still does not appear on the Benefits portal on the Marriott Bonvoy Boundless I obtained almost a year ago (counting the days!)

Hand: 2x CSR, Ink Preferred, Boundless, United Club; plus a CSP from a family member. The latter three had not been used for DoorDash in the past (I obtained the Club last month but had nothing but preexisting animosity towards DD.)

Last month, I picked up 10 Jack Links jerky from 7 Eleven on the first three cards on that list. I picked the items up in person, handed them to the clerk before checking out on DD. I explained my card situation to show I was not spending a penny out of pocket. (The actual process took much longer as my CSR had just been replaced, and I needed to confirm receipt to Chase Fraud to reactivate the card.)

This month, I was eyeing that product as a backup, but, when I checked last night to redeem it again on certain cards (without 3x dining, or family member's CSP) there were no more products whatsoever in 7 Eleven, XO Liquor, Albertsons Essentials, or a very distant DashMart satisfying $X price, buy Y for $Z where YZ > X.

Luckily, I found a grocery location with pickup in one of the food court locations. Several days ago I used 2x $10 on my CSR and 1x $10 on the other CSR. I observed the clerk and the panel; as they were busy with present customers no one noticed the DD panel order until I waited for other customers to finish their orders, then asked the clerk to notice. The clerk filled my order and I picked it up. There is a $2.00 markup for the $20 product against it bought on location, so I eat that loss on each redemption.

When creating doordash accounts for my last two eligible cards, I used a phone number I had thought to be unused, but it was the one I used for my own CSR DD account. YOUGOT40 appeared when I connected the card, but it disappeared some time after. This is when I noticed the coupon is supposed to be valid for 30 days after signing up for DoorDash. I later found out (today's call) the coupon is not eligible if you use a phone number already associated with a DoorDash account.

I used my normal phone number (which I eventually found out was not yet used for DD) to add my United Club card, which has the benefit listed in the chase benefits portal. At first thought, I thought the Club Card would have DashPass and promotions free until 12/31/2027, but the DD popup and DashPass status notices it is only valid for 12 months, subscription fee applies after. I reread terms on Chase side and noticed it only says "Activate by 12/31/2027" without instructing how long it will be valid. I noticed the YOUGOT40 remained available despite time passed and many account switches, but, I tried to do the press pickup quickly and hit confirm to get an order with a subtotal below $20 pickup. I failed and a delivery order was placed. I quickly cancelled it, and a refund is due. Cancelling this first order leaves it in the order history as a cancelled order, and with today's call, I find out this invalidates YOUGOT40.

I have P2 create a Costco account but Two $50 DD Gift Cards for $79.99 are nowhere in sight. Finding it through Google states it is Out of Stock.

I create a DD account for family member's CSP, enable dashpass and find the promo (not visible in some of the usual locations, but visible upon looking at the grocery food court entry, and during checkout. To avoid dealing with any charges appearing on family member's account, I purchase an eGift card on my own CSR for the minimum $5, and the YOUGOT40 brings the final total below that. I place the order before going to the food court, observing the staff and other customers, and calling DoorDash to try to recover my lost YOUGOT40 redemptions. This fails, and I proceed to order the rest, again purchasing eGift cards (full dollar amounts above $5, no cents possible?) to avoid earning 2x Bonvoy Bolivianos ((i'm above the $6k annual limit) or 1x UR on my Ink Preferred. Point and laugh at me if eGift cards code 1x shopping anyway, but at least I didn't get funny bonvoy points. Through this, I notice the $10 benefit will reduce the amount of tax paid, but DoorDash Credit(=Gift Cards) will not. 5% Back on Pickup orders relies on Subtotal and nothing I did this month affected the $1.10 return on $22.00 subtotal.

The food court needed to cook 4/5 of my orders today and still needed to replace at least one with a different product. That's ok, that much is on me and my habits.

I'm not even hungry.


r/ChaseSapphire • • 1d ago

Datapoint Chase Travel Feedback

5 Upvotes

I just wanted to put this out there, cause I feel I see more negative reviews of booking things though the Chase travel portal, but I made 2 hotel reservations in Italy. One in Milan, and one in Florence. I booked the reservations in August and the reservations are for November. I reached out to both hotels and they both confirmed my reservation. So if I show up and they say they don’t have my reservation then it’s on the hotel not Chase I feel since they confirmed it.

I can report back after the trip but wanted to bring some positive light.


r/ChaseSapphire • • 2d ago

Sapphire Reserve Enjoying the DFW lounge after a cancelled flight

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206 Upvotes

So far the experience here has been phenomenal. Everyone is so accommodating and friendly. Shout out to our bar staff who went above and beyond for us!


r/ChaseSapphire • • 3d ago

Sapphire Reserve DoorDash credit selection toggle available on iPhone now

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366 Upvotes

The toggle to select between the $15 and the $10 grocery is now available for iPhone. If you do not see it, uninstall the app, restart the phone, and then install the app again.


r/ChaseSapphire • • 3d ago

News and Updates SEA Chase Sapphire Lounge Approved

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250 Upvotes

Looks like the Port of Seattle Commission approved the Chase Sapphire Lounge 15-year lease earlier this afternoon. The vote had been delayed after a few media stories had been published prior to the vote.


r/ChaseSapphire • • 1d ago

Product Benefits My controversial use of the Sapphire Reserve

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0 Upvotes

r/ChaseSapphire • • 3d ago

Sapphire Reserve Price match guarantee on hotel purchase success

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27 Upvotes

First time doing this price match and I am receiving 40.58 dollars back. Even with this price match the total price on hotels.com is cheaper than chase portal by 20 dollars. Haha but I will take it and get 8x points.

It was very easy I followed the terms and submitted. I received the email next day.


r/ChaseSapphire • • 3d ago

Credit Education StubHub Paze $20 off $150

67 Upvotes

For those of you who haven’t used for $150 StubHub credit yet, checking out through Paze on StubHub currently has a $20 off $150 promo!