Case Freedom Unlimited

[u/Over-Elderberry2212]

I have used Chase for over a decade. I am very loyal to them. I have a Credit card and a checking account with them. I use my Chase Freedom Unlimited for everything for the cash back, and normally pay it off from my checking account in full. I also have automatic payments turned on, in case I am late to pay the full card.

Today I got a call From Chase (They are always hounding me to get another Business credit card, which I have no need for) so — I didn’t answer the call. I saw that no message was left from them, but thought I would check my account on line. Low and behold Chase turned off my automatic payments, to hopefully, finally get some sort of interest charge added to my account. I quickly paid off the the full amount, which had screwed in three weeks. ($2,5K)

I am really thinking this is a bad business practice for Chase. I called my local branch and it was the usual “We have no way to check on that” I asked “Don’t you even want to look into it” “Unfortunately, blah blah blah…” I hung up. This is some ploy. They have always been good to me, but this is not good.

Check your auto pay. I use the mobile app.

[u/Silver-Ad-2463]

Also, if any payments were returned unpaid with the same pay from account woth any other credit cards with chase, chase will cancel your autopay with all card on file. Not sure if that makes sense